I was typing a message earlier and when I mispelled a word, IncrediMail always underlines it to alert me. You click on that word and it brings up a box of suggestive words that you choose to give the correct spelling. When I click on that word-bang, message gone! Or, perhaps the box won’t come up yet and I just click on the mispelled word to see what the suggestion may be for the correct spelling and it’s gone as well. I don’t know who’s to blame for this-either IncrediMail or avast…don’t know. I have emailed IncediMail about the problem and thought I needed to email avast as well since I don’t know whose causing the problem. The email never gets sent and I don’t have a clue what happened to it.
avast does not have a clue that you are using Incredimail (or any other mail client) to create your mail messages.
The email scanner only knows that you are processing email when your mail client attempts to use the well known email ports scanned by avast when actually receiving or sending your completed email.
I cannot imagine that avast could become involved in your spell checking process or deleting anything - since, at that stage, the message has not yet been created, it is almost certainly still just being handled in memory by Incredimail.
A message box popped up about the time I was pasting something about avast…couldn’t recall what it said but, it may have been something about email scanner. The email doesn’t just get deleted when I check the spelling. It’s suddently disappeared whenever I may want to move something around on the email by highlighting and then copying and pasting it elsewhere in the body of the message. That happened tonight when I tried to copy and it disappeared again. With the warning from Zone Alarm (see attached) prompted me to believe it could have had something to do with avast. As I said-I wasn’t sure who or what process was causing the problem.
avast slipped in a new point release of avast and today. I was advised that there was a new release. If you accepted and installed the new release then, of course, Zonealarm should provide this update to warn that the avast Internet Mail scanner has changed and asking you if you still wish to allow it outbound access.
The avast Internet Mail scanner does not ever intercept any activity in your email client (whatever email client) unless it involves sending email out from your system or receiving email into your system on the well known mail ports that avast is monitoring. The process of editing a mail message is something completely hidden from avast.