Avast Pro - pedido de reinicio

Avast Free Antivirus / Premium Security
1

Good morning!
I installed the pro version, paid, and when I update the program asks to reboot the machine. I do this, and starts the loop, asking again to restart.

Can you help?

Thank you,

August

2
  • Which avast!..?? (Free/Pro/IS)
  • Which version…??
  • OS…?? (32/64 Bit…? - which SP…?)
  • Other security related software installed…??
3

avast! Internet Security 1 year
Windows 32

4

I dont believe you have answered all of Asyn’s questions

  • Which version… 5,6,7 ?? latest is 7.0.1426

  • OS… xp,vista,win7 ?? ( which SP… 1,2,3 ?)

  • Other security related software installed…??

5

7.0.1426
Windows XP 5.1
no other security related softwares

It always asks to re-star the computer, when I update the program…

Thanks for your patience!

6
  1. Download avast! Internet Security: http://files.avast.com/iavs5x/avast_internet_security_setup.exe
  2. Follow instructions: http://www.avast.com/uninstall-utility
  3. Reinstall avast! with the downloaded installer from point 1.
  4. Reboot.