system
August 17, 2007, 11:48am
1
Hello.
Little time ago, I bought a portable PC of mark “acer” functioning under Vista.
But problem, whereas it is compatible with vita and that I undoubtedly installed it well, my PC says to me that avast is " out-of-date ".
http://img167.imageshack.us/my.php?image=erreurevistait3.jpg
Also, I used CCLEANER forremove “security management” : a little acer programm witch may prevent the installation.
It tells me 2 times during the installation that “the installation failed” but it says to me at the end that avast was installed successfully!!!
To tell the truth, I am really bad in data processing and I cannot too what make.
Thank you for your assistance. : -)
DavidR
August 17, 2007, 1:19pm
2
According to your image your avast VPS is out of date (0761-2), the current version is 0766-0, see image.
You need to update your virus signatures, right click on the avast ‘a’ icons, Updating, iAVS Update.
Please, post the last 100-150 lines of avast log: C:\Program Files\Alwil Software\Avast4\DATA\log\Setup.log
system
August 17, 2007, 2:20pm
4
17.08.2007 15:54:06.000 1187358846 registry Set registry: SYSTEM\CurrentControlSet\Services\aswRdr\Type=1\shellex\ContextMenuHandlers\avast(null)={472083B0-C522-11CF-8763-00608CC02F24} http://www.avast.com http://www.avast.com http://www.avast.com
You can only install avast trial (demo) once. The second installation, due to antipiracy features will last only 6 days.
system
August 17, 2007, 2:47pm
6
I have just register avast Home (free). But It always tells me the same thing : " out-of-date "
DavidR
August 17, 2007, 3:17pm
7
Because it is out of date as in my post above, have you tried a manual update ?
Did you enter your registration key you should have received by email after registration ?Insert Registration Key - Video
system
August 17, 2007, 3:32pm
8
I cannot test a manual update since I do not want to take the risk of going on Internet because my antivirus which does not function.
Yes, I’ve enter my registration Key.
DavidR
August 17, 2007, 4:31pm
9
It is functioning apart from the fact that your VPS isn’t up to date otherwise the notification in the security center would be that your anti-virus is disabled or not running, etc.
You can check this by checking the Task Manager and see what avast processes are running, they begin with ash and asw, see image. The most important being ashServ.exe (Standard Shield) the main scanning engine. The avast ‘a’ icon should also be in the system tray, it should rotate when files are scanned and there shouldn’t be a Red circle with bar on top of it.
You could download the full VPS file using this computer, copy to a CD or usb disk transfer it to the out-of-date one and install the latest VPS.
avast! VPS Update - Manual Download
What are the settings in your Program Settings, Update (Basic) for VPS updates, it should be Auto (mine is on Ask as I’m on dial-up)?
system
August 17, 2007, 4:50pm
10
Im my Task Manager, I’ve only ashDisp.exe for avast.
DavidR
August 17, 2007, 6:11pm
11
Your installation appears to have failed to install correctly. This may be due to installing avast before e using SymNRT to remove any remnants.
In any case it may be best to do a clean reinstall:http://www.avast.com/eng/download-avast-home.html and save it to your HDD, somewhere you can find it again. Use that when you reinstall.
Download the avast! Uninstall Utility, find it here
Now uninstall, reboot, run the uninstall utility, reboot install the latest version, reboot.
When you install avast I think it may be best to allow it to be installed in the default location (just in case you installed it elsewhere), C:\Program Files\ALWIL Software\Avast4.
Did you register lately or this is an ‘old’ key? It’s valid only during a year.
DavidR
August 17, 2007, 9:32pm
13
An old registration key or incorrect date shouldn’t cause the avast providers (and services) not to run, the only one running is ashDisp.exe.