So my avast internet security auto renewalled without me knowing it. After the 49,99 was taken from my account I started searching the emails I found all 3 after some time searching. It sayed i have to disable auto renewal but after i read this it was already to late. I only wanted to try the trial version. I send a ticket to avast. I didnt activate the license i accidently bought. Can someone help me out?
Support Ticket Refund - https://support.avast.com/support/tickets/new?form=2
Sales - Orders and Renewals FAQ - https://www.avast.com/faq.php?article=AVKB24#artTitle.
I only got a number order ID
Post it here and we will notify somone
I have a send a ticket with the ID i had two spaces behind it because of that it didnt work. ID: 35157522200
avast is notified, check back tomorrow 
Thank you sir.
Before the auto-renewal takes place, avast sends 3(?) emails that it is upcoming giving you enough time to disable the auto-renewal if you wish to do so.
The emails werent in my inbox but in my spam folder.
Well, that is not something avast can do about.
It is always smart to check what is in the spam folder.
It wouldn’t be the first time a filter is placing a mail in the wrong folder.
I started looking in my spam folder from now on since this happen. I have sended my ticket to avast and explained it. I hope im not to late. De 49,99 was taken from me on the 17 of july in the week i was on vacation so i found it out a few days later. Does avast got a 30 days refund?
Yes.
Hi Wesley54,
I cannot find your ticket. Did you go here and filled the form https://support.avast.com/support/tickets/new?form=2 ?
I’ll check the order in the meantime.
Yes sir. I did write in a ticket and i got a email from it that it have been send to avast:ID: 438878
Subject: I bought the trial version for 0,00 with my paypal account. After the trial version i saw that 49,99 euros was taken from my account. I didnt saw the email thst i have to disable auto renewal After searching m y inbox I found the emails but it to late
Im sorry for some words that are wrong but that is because im on my phone
No worries, Moroni will find your ticket and help you.
Just wait till he has had his monday morning coffee ;D
Ooh haha ok. I really appreciate all the help i get from everyone
Not sure why I didn’t see it before… maybe I really needed to finish my coffee ;D
I am taking care of it right now, Wesley54.
Let’s see if this speed-up things (a bit) ;D
Thank you moroni