I am here to encourage people in the same circumstance. Avast made the error of charging me for the old Avast Passwords when they had retired it earlier in the year. They never responded to my reports about the error. Eventually, after elevating my report to a claim at PayPal, I got the full refund. The product doesn’t exist anymore. The new Password Manager is FREE and works fine as a browser extension. Stay alert that you aren’t charged for the old program like I was.