Avast Removing Firewall Rules after each update

Avast Free Antivirus / Premium Security
1

I have been using avast free for years but recently each time it updates it removes all my firewall entries

2

@Richlinku sorry to hear that! Can you please send us the following:

  1. A screenshot showing one of your rules
  2. Logs from your Avast installation

This article explains how to send us the logs: How to submit a support file using the Avast Support Tool | Avast
For the ticket number, please use 915270. Once the logs are uploaded, reply here with the File ID.

3

Hi,

The firewall is being reset to the defaults and all services, chrome, word, etc. etc all have to be approved again as theyh request internet access. This has happened now for at least 3 updates.

4

First, I’m an Avast user and not an Avast Team member.
As requested by “prokopes” a screenshot would help, him/avast to help you.

Drag & Drop

  • Create a screenshot on your computer and save it locally. Using windows explorer or other file management program, drag and drop into your post.
5

Thanks, I think Avast already knows exactly what’s happening, forcing me to subscribe. I will just use a combination of other free open-source solutions. I just can’t deal with the back and forth that will end up at the same place I started. LOL Have a good day