avast scam email

General Topics
1

received the below email, never seen one trying to scam in avast name before so I thought I would report it, however you dont have any support email links or phishing email links to use to report things like this(that I could find anyway) , you might want to consider setting something like that up, its a bit annoying that you dont have one. having said that I have been using avast for a few years with very few complaints, (except for the google addon garbage during one install) keep up the good work

From: Avast Antivirus [mailto:noreply@avast.com]
Sent: December 7, 2014 5:04 AM
To:
Subject: Avast reminder: Your subscription will automatically renew in 29 days

Friendly reminder: Your Avast subscription will
automatically renew in 29 days

Dear Dan,

Thank you for trusting Avast for your computer and data protection. We hope that you have been satisfied with your Avast Internet Security - Subscription.

We would like to remind you that your Avast Internet Security - Subscription will automatically renew on 2015-01-06.

5 days prior to this renewal date we will process a charge of 64.99 CA$ to the payment method on file.

Subscription Summary

Order ID: 19381972

Product
Avast Internet Security - Subscription Quantity
1 Price
64.99 CA$
Total Price: 64.99 CA$

To review or update your subscription and payment information or to modify your auto-renewal settings, please login to your secured Avast customer portal using the button below and the following credentials:

Login: xxxxxxxxx@rogers.com

Password: tKu8Wx79

     Access Customer Portal

Need additional assistance?

Contact Avast Customer Service

Best regards,

Avast Software Customer Service Team

Please note: This email message was sent from a notification-only address that cannot accept incoming email. Please do not reply to this message.

AVAST Software s.r.o., Trianon Office Building, Budejovicka 1518/13a, 140 00, Prague 4, Czech Republic

2
however you dont have any support email links or phishing email links to use to report things like this
https://support.avast.com/
except for the google addon garbage during one install
It is up to you if you install it or not. Perform a custom installation next time.
3

Hide or obfuscate your email unless you like spam. :slight_smile:

4

the link you so kindly supplied has no email contact in it, just takes you to the ones I’ve already seen, thanks for trying tho…I was looking for something more like an email address, which doesnt seem to be there
and yes, custom install is nice, not having it set to default is even nicer, especially when I pay for the software, as a paying customer I kind of get to point out things like this if I choose to, and here I am, choosing to do so. if you work for Avast, then Id expect you to take it as feedback, if you dont, then its not meant for you, I dont pay you for this service, I pay Avast…

5

Use the ticket system, it will handle things through email.

Indeed you don’t pay me, but if you will feel free to do so. ;D

if you dont, then its not meant for you
Than you shouldn't have posted on a public webboard, but have used the ticket system or contact avast in another way directly. They are in the phone-book with name, address, phone number, email...