Hi. I came on here because I’m kind of desperate. My computer refreshed and deleted all my apps including the Avast secure browser. I redownloaded the browser and my bookmarks are all gone. Is there a way that I retrieve them or is all hope lost and I can’t do anything about it?
Thank you.
Hi confusedpenguin,
If you used the Windows refresh option, the bookmarks might be recoverable. If you check your C:\ drive in File Explorer, do you have a folder called “Windows.old”? If so, the old bookmarks files may have been saved here when Windows refreshed.
If you have the Windows.old folder, please look for files called “Bookmarks” and/or “Bookmarks.bak” in the folder C:\Windows.old\Users[your_username]\AppData\Local\AVAST Software\Browser\User Data\Default. If one or both of these files exist, please make sure Secure Browser is closed, and then copy and paste the file/s into the current Secure Browser folder (C:\Users[your_username]\AppData\Local\AVAST Software\Browser\User Data\Default), and you should get access back to the bookmarks the nest time you open Secure Browser.
Please note, if you have any version of Avast Antivirus installed, you will first need to disable Avast Self-Defense, as the Secure Browser folders are protected and will not allow you to modify them. To do this, please open your Avast Antivirus application > click “Menu” in the top right corner > click “Settings” > select “Troubleshooting” in the central column > un-check “Enable Self-Defense” > click “Yes” on the warning pop-up. Please remember to re-enable this by checking this box again after pasting the bookmark files.
Hello admin, i just flashed my laptop and installed the avast secure browser back, logged in but unfortunately it did not restore my bookmarks and extensions. This is really bad for me. Other browsers restored when i logged in except this and all my important bookmarks are there. I don’t have windows old because the laptop was was completely flashed. I’m also sure that it was synchronized. Please any solution?
Have you signed in to start synchronization?
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