When I open a second tab in Secure Browser and attempt to go to a new site the app hangs with the message ‘waiting for engagement.avastbrowser.com’ in the bottom left corner of the window. This never progresses, and even if I close that tab and try and navigate from the first tab, that too is locked up.
Please post your Diagnostic Information output. You can get it by visiting this link: secure://settings/diagnosticInfo
Same problem for a lot of us that they are not resolving
I’ve had the same problem these last few days. The issue is not constant, webpages load normally on occasion
Here’s my diagnostic information output:
executable_path=C:\Program Files (x86)\AVAST Software\Browser\Application\AvastBrowser.exe
profile_path=C:\Users\yann-\AppData\Local\AVAST Software\Browser\User Data\Default
os_version=Windows 10 v2009 (x64)
av_version=21.3.2459
urlscanner_version=1.7.0.287
host_prefix=
browser_version=90.0.9316.94 (Official Build (64-bit))
cgid=100
cid=6505
uid=99f4e8e8b76c47999f8230e0e71c60c4
Channel: stable
OS language: en-gb
Browser language: en-GB
Search Engine URL: https://www.google.com/search?client={google:client}&q={searchTerms}&{google:originalQueryForSuggestion}{google:assistedQueryStats}ie={inputEncoding}
Omaha version: 1.8.1065.0
Enabled extensions:
ahfgeienlihckogmohjhadlkjgocpleb : Web Store : 0.2
dmfdacibleoapmpfdgonigdfinmekhgp : Avast SecureLine VPN : 1.5.1.839
ekmkelgimdicdgkflkakgmjcghgpdnji : Messaging : 1.5.2.263
kmendfapggjehodndflmmgagdbamhnfd : CryptoTokenExtension : 0.9.74
lhnnoklckomcfdlknmjaenoodlpfdclc : Avast Bank Mode : 1.3.0.39
mecokbmnofclapimmlnfegiohceoaocc : Avast Performance Manager : 1.2.220
mhjfbmdgcfjbbpaeojofohoefgiehjai : Chrome PDF Viewer : 1
nkeimhogjdpnpccoofpliimaahmaaome : Google Hangouts : 1.3.16
nmebbcjdbhgggcgohlnlgadkmjiedfbc : Avast Hack Check : 1.2.341
ooeobdingfeedklanlfcjhffgennflke : Avast Adblock : 2.5.127
pkedcjkdefgpdelpbcmbmeomcjbeemfm : Chrome Media Router : 9021.222.0.0
Disabled extensions:
beghmmhchncjignfbfnemngnlnjdmbcb : Avast Anti-Fingerprinting : 2.5.181
kmediagceboldddnnajkcochbkfkedel : Avast Anti-Tracking : 1.23.0.675
Thanks for the help