Avast Secure Identity can't be activated

[FMASTRELLA]

I’ve bought the Avast Secure Identity, but it don’t enter in my signatured products. What must I do?

[DavidR]

First, I’m an Avast user and not an Avast Team member.

What do you mean by this ?

@FMASTRELLA

but it don’t enter in my signatured products

I don’t know if this Avast FAQ will help
Avast Secure Identity FAQ