Avast SecureLine VPN Firewall Profile

Avast SecureLine VPN Avast SecureLine VPN for Windows
1

I have Avast Premier Internet Security installed, including the SecureLine VPN. I am not clear on whether the VPN connection should be set to Public or Private in the Firewall Profile – I may have changed it inadvertently to Public. I am having intermittent problems with not being able to connect or having a very slow connection to the Internet with certain programs and protocols. Also, the VPN disconnects and reconnects at times, as well. Thanks for any help. :slight_smile:

2

Default setting for Avast SecureLine is ‘Public’ whilst your trusted home network should be ‘Private’.

See Pondus’s reply here about Private and Public settings: https://forum.avast.com/index.php?topic=224130.msg1488167#msg1488167

Your connectivity depends on many factors when using Avast SecureLine:

  • Your actual location
  • What programs or protocols you are trying to run
  • What ASL servers you are using
  • Your ISP and service provided
  • Some ISP services are better than others

Do you have the same issues when not using ASL?

3

Hi mchain,

Thanks for your timely reply. I should have given some background on this. I am currently using Avast VPN when connected to a home network. This is due to security issues that have arisen in the past, as well as a current vulnerability, with the modem/router firmware. To be more precise, the particular computer that I am having the problem with is bridged via Ethernet to the wireless home network. The programs I have particularly noticed with the most problems with are MS Office components (e.g. Outlook, Excel and Word). I am currently using the Optimal Location in ASL (at first I thought you were referring to an asynchronous subscriber line ;D ). My ISP is Bell Canada and the service is optic fiber to the node and DSL from there. I have found that when I turn off the VPN things work as they should.

I do have another computer connected directly via WiFi to the home network, but alas it is in need of at least a partial rebuild. My tablet is working fine with the Avast VPN turned on.

Any further thoughts on this would be greatly appreciated.