Avast sheilds disabled on their own

Avast Free Antivirus / Premium Security
1

I left my computer un-attended for several hours earlier and when I came back it had restarted and was at the windows login screen. (which is whatever could have been a windows update or something.) When I logged in though the avast free anti-virus that I have been running for a month now, its shields had been disabled so it was no longer protecting the computer. I re-enabled them and have restarted the computer since then and left it running to see if there has been an issue but haven’t run into any. I have boot scanned the computer after re-enabling the shields and am in the process of full scanning as I type this on my other computer. Is there any reason for me to be worried? or should I be fine if both scans come back clean. Thank you to anyone that takes the time to respond to this.

The computer this happened on runs windows 10
avast free anti-virus is the program and I already registered it or licensed it.
If you have any questions for me just ask.

2

Probably just a glitch.

3

Thanks for the response. I’m pretty sure that’s what it must have been also. I have run two boot scans and two full system scans and both have come back clean, as well as having let the computer idle for hours with no issues. Guess it was just one of those one off things that can happen randomly. Just thought I would check and see to be better safe then sorry. Again thank you for the response it was much appreciated.

4

You’re welcome.

5

Hello. I just registered. Why does it say shields are turned off?

6

More details might help… :wink:

7

Here are some things you could try.

Repair Avast:
Control Panel> Program and Features (Add/remove program)>Select Avast> Select Repair. Reboot when completed
https://www.avast.com/faq.php?article=AVKB204
If Repair doesn’t fix the problem, try the following:
Clean Install of Avast:
https://goo.gl/4Ptzkf