avast slowing down pc

without avast pc running fine.when i install avast premium pc is running slow…browsing slow etc

  • Which version/build of Avast Premium…?
  • OS…? (32/64 Bit…? - which SP/Build…?)
  • Other security related software installed…?
  • Which AV(s) did you use before Avast…?

i used ESET for some days…working is fine.didnt impact to my pc PERFORMANCE.
when i install avast pc is slowing down.now i am using avast.dont use other av

First, be sure to get rid of all remnants of any prior installed AV(s)…!!
https://support.avast.com/article/11/

Then:

  1. Download Avast Premium Security: https://files.avast.com/iavs9x/avast_premium_security_setup_offline.exe
  2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions…!!)
  3. Reinstall Avast with the downloaded installer from point 1.
  4. Reboot.

i did it…i reinstalled av.the main problem in av.should be improve avast av performance

You could try the latest beta: https://forum.avast.com/index.php?board=15

I have the same problem, I had ESET before. After installation, Avast slows down online videos.

disabling all protection does not help, only if you remove the antivirus

Nothing is not helping now…WHEN I USED ESET,PC WAS RUNNING FINE.BUT NOW INSTALLING AVAST,PC IS NOT RUNNING SMOOTHLY

  1. Enable debug logging (Menu > Settings > General > Troubleshooting > Enable debug logging) and reproduce the issue.
  2. Follow instructions: https://support.avast.com/article/33/

i enabled debugging option in setting. nothing is working …computer is slow as like before

Follow instructions: https://support.avast.com/article/33/

there is needed ticket number…how can i get the ticket number?

Contact support: https://support.avast.com/contact

i submitted my dump file…FILE ID… TS4V3
i think Avast senior team will fix this problem …basically performance…code is…13241614