Avast stops file copies and new MS patches for XP against Spectre and Meltdown

[Asyn]

@glnz post:18

But others here should know that the copying problem started BEFORE KB4056615 - it is a real, separate problem with this version of Avast on XP machines.

It has been fixed already via uUpdate. (https://forum.avast.com/index.php?msg=1439072)

[glnz]

Asyn - no update yet.

[chris...]

@DavidR post:20

@chris05 post:17

@Cosmics post:15

@chris05 post:13

For me , no issue with copying file and KB4056615 works fine unlike you
Related ?

KB4056615 is another issue and has nothing to do with the problem with Avast version 17.9.3761.0. There are messages from users who have trouble installing KB4056615 (ntfs.sys, ntkrnlmp.exe, ntkrnlpa.exe, ntkrpamp.exe, ntoskrnl.exe) or after installation problems with the NTFS file system (NTFS permissions). I myself had no problem with the installation of KB4056615 in 3 PCs, but where I have uninstalled on the basis of the messages again and wait in the short term whether follow-up updates appear.

Hello,
however ,issue for copying file on xp is also related to NTFS system files.
People on the French forum say they have no problem copying if they go through a partition FAT32

My XP System disks are all formatted to NTFS.

Me too (XP NTFS), I have no copying issue , no more KB4056615 issue (installed on my xp) like in my screen upper.
I was just wondering if the problem with the KB could not be due to the problem of copying last month, preventing today the update from settling (to write in the temp) and not the opposite.

[system]

Hello

I found the same problem in two laptops running XP SP3 Home without MS patches for Spectre and Meltdown. All problems started right after updating Avast.

Users in the German, Spanish and French forums are all reporting file copying problems under Win XP.

I would recommend Avast to invest more time in testing their software and less in writing marketing announcements (https://blog.avast.com/meltdown-and-spectre-yes-your-device-is-likely-vulnerable). It’s not about being firsts: it’s about doing it right.

Regards,

[DavidR]

@wmail2001 post:24

I found the same problem in two laptops running XP SP3 Home without MS patches for Spectre and Meltdown. All problems started right after updating Avast.

Users in the German, Spanish and French forums are all reporting file copying problems under Win XP.

I would recommend Avast to invest more time in testing their software and less in writing marketing announcements (https://blog.avast.com/meltdown-and-spectre-yes-your-device-is-likely-vulnerable). It’s not about being firsts: it’s about doing it right.

Regards,

There has been a fix related to copy issues in XP, read Reply #20, link by Asyn.

[chris...]

No, there was no correction (at this time)
#20 => avast simply said he was able to reproduce the issue,
so far many are still waiting for this fix

[DavidR]

@chris05 post:26

No, there was no correction (at this time)
#20 => avast simply said he was able to reproduce the issue,
so far many are still waiting for this fix

But Reply #20 said different (my highlighting):

@Asyn post:21

@glnz post:18

But others here should know that the copying problem started BEFORE KB4056615 - it is a real, separate problem with this version of Avast on XP machines.

It has been fixed already via uUpdate. (https://forum.avast.com/index.php?msg=1439072)

Plus the post from the link was on 3rd Jan 2018 saying it would be on the next micro update (presumably the 12hr check):

@Alikhan post:19

The Avast team were unable to reproduce this issue on Win 7. However, they were able to reproduce it from Win XP.

The fix for Win XP will be out soon with the next micro update.

So as usual clear as mud.

[Asyn]

Sorry guys, that’s all I know.
If it doesn’t work for you try a clean reinstall or contact Avast.

[DavidR]

@Asyn post:28

Sorry guys, that’s all I know.
If it doesn’t work for you try a clean reinstall or contact Avast.

Well my issue with a data backup batch file on my XP System is working again. I have no idea if that was down to my reconstruction of it (essentially the same set of commands) or Avast fixing the issue in XP.

[glnz]

Asyn - thanks for hoping, but how do we contact Avast?

[DavidR]

@glnz post:30

Asyn - thanks for hoping, but how do we contact Avast?

You can try using the avast tray icon > About Avast > Submit Feedback.

[Asyn]

@glnz post:30

Asyn - thanks for hoping, but how do we contact Avast?

Paid products: https://support.avast.com/contact
Avast Free: You can submit a bug report in “About Avast”.

[system]

Same issue as others… files (handles) get locked when copying/moving. It doesn’t effect all files, but most. It definately seems to effect them if they have been downloaded off the internet or untrusted network. Disabling the shields (file shield, web shield,…) doesn’t fix it. Only uninstalling avast fixes the problem.

OS: Win XP SP3
Avast: 17.9.2322 build 17.9.3761.0

[chris...]

@DavidR post:27

It has been fixed already via uUpdate. (https://forum.avast.com/index.php?msg=1439072)

Sorry but what I’m seeing in this msg reply ( Alikhan) is
The fix for Win XP will be out soon with the next micro update.
or did you make a mistake with an other post/issue?
Asyn saying that it was solved by referring to the Alikhan bond was visibly deceived

So as usual clear as mud.

still clear with always the same subject, Alikhan last message today? https://forum.avast.com/index.php?topic=212278.msg1440565#msg1440565 [b]The micro update should hopefully go out today. The fix is currently still in progress.[/b] I'm not sure that yesterday you (or Asyn) could say that it was solved ;)

I also note that you still have a little doubt

Well my issue with a data backup batch file on my XP System is working again. I have no idea if that was down to my reconstruction of it (essentially the same set of commands) [b]or[/b] Avast fixing the issue in XP.

@glnz , garibaldi22 and others
This may not be the moment to rush to contact avast, wait a while for the (right) fix

[Alikhan]

Chris,

Avast did state the fix would be released with the next microupdate as I posted earlier, however, the fix was delayed due to issues and another fix is still in progress but close to release.

When it is released, I’ll post an update on this topic.

[chris...]

Thank you for these clarifications that I assumed
We must not go faster than music, as we say in France ;D

[glnz]

Hey - Avast - this problem of blocking the copy function is also making me delay other updates to XP (which I can do through the POS hack).

So, Avast is delaying security updates in general. This violates Avast’s core purpose.

When will you issue the “micro” fix?

Thanks.

[glnz]

There is STILL no new “micro” update from Avast to fix this problem. And I hesitate to install other updates (from yesterday’s “Update Tuesday”) because the Avast-file-copy-block might hurt those installations as well.

Avast - when will this be fixed?

[Alikhan]

The micro-update from Avast to correct the new file-copy problem was released 3 hours ago. The fix will automatically roll out within the next 12 hours but you can do it manually now.

Running AVEmUpdate.exe as admin from Avast directory and rebooting or you can execute: schtasks.exe /Run /TN “Avast Emergency Update”

[bob3160]

@Alikhan post:39

The micro-update from Avast to correct the new file-copy problem was released 3 hours ago. The fix will automatically roll out within the next 12 hours but you can do it manually now.

Running AVEmUpdate.exe as admin from Avast directory and rebooting or you can execute: schtasks.exe /Run /TN “Avast Emergency Update”

https://www.youtube.com/watch?v=S4o-5GjNujw