Hi, I recently download Avast Home and installed it fine, but it has stopped me from using internet explorer and firefox but it still lets me on msn messenger, I tried removing it but it hasn’t made any difference then I tried system restore and I still can’t get them working, can anyone help??
This may have been as a result of firewall blocking.
What is your firewall ?
Does it allow ashWebSv.exe internet access ?
- If it does delete the entries for them and do a manual update and reconnect to the internet, this will force the firewall to ask permission again.
- Can you check into the firewall settings, if the following programs should be allowed to connect?
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe (avast! Web Scanner)
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe (avast! e-Mail Scanner Service)
C:\Program Files\Alwil Software\Avast4\Setup\avast.setup (avast! Update executable). This is a temporary file that just appears when an update (check) is about to launch, and disappears again afterwards.
Don’t need rights to connect:
C:\Program Files\Alwil Software\Avast4\ashServ.exe (avast! antivirus service)
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe (avast! Update Service)
-
If you disable WebShield provider, will it work?
-
Did you try installing from the scratch?
a. Uninstall avast from Control Panel first.
b. Boot.
c. Use Avast Uninstall for complete uninstallation.
d. Boot.
e. Install again.
f. Boot.