Avast stops mozilla firefox and internet explorer problems.

Hi, I recently download Avast Home and installed it fine, but it has stopped me from using internet explorer and firefox but it still lets me on msn messenger, I tried removing it but it hasn’t made any difference then I tried system restore and I still can’t get them working, can anyone help??

This may have been as a result of firewall blocking.

What is your firewall ?
Does it allow ashWebSv.exe internet access ?

  • If it does delete the entries for them and do a manual update and reconnect to the internet, this will force the firewall to ask permission again.
  1. Can you check into the firewall settings, if the following programs should be allowed to connect?

C:\Program Files\Alwil Software\Avast4\ashWebSv.exe (avast! Web Scanner)
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe (avast! e-Mail Scanner Service)
C:\Program Files\Alwil Software\Avast4\Setup\avast.setup (avast! Update executable). This is a temporary file that just appears when an update (check) is about to launch, and disappears again afterwards.

Don’t need rights to connect:
C:\Program Files\Alwil Software\Avast4\ashServ.exe (avast! antivirus service)
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe (avast! Update Service)

  1. If you disable WebShield provider, will it work?

  2. Did you try installing from the scratch?

a. Uninstall avast from Control Panel first.
b. Boot.
c. Use Avast Uninstall for complete uninstallation.
d. Boot.
e. Install again.
f. Boot.