Hi there,
Everyday I get a pop up saying my avast subscription is expired, I click on it and it can never pull up the website. When I type avast.com into the address bar it says page not displayed. I can not access the Avast website at all from my computer. I was only able to get to this Avast forum via google.
How do I fix this?
Thanks so much.
If you can’t access the web page, some sort of malware may be blocking you access to anti-virus sites.
http://www.avast.com/eng/home-registration.php
If you can’t get to the above page, check your hosts file for any entries concerning avast.
Location and default contentThe host file is located in different locations in different operating systems and even in different Windows versions: [1]
* Windows NT/2000/XP/2003/Vista: %SystemRoot%\system32\drivers\etc\ is the default location, which may be changed. The actual directory is determined by the Registry key \HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\DataBasePath. * Windows 95/98/Me: %WinDir%\ * Linux and other Unix-like operating systems: /etc * Mac OS 9 and earlier: System Folder: Preferences or System folder (format of the file may vary from Windows and Linux counterparts) * Mac OS X: /private/etc (uses BSD-style Hosts file) * OS/2 and eComStation: "bootdrive":\mptn\etc\ * Symbian 1st/2nd edition phones: C:\system\data\hosts * Symbian 3rd edition phones: C:\private\10000882\hosts, only accessible with file browsers with AllFiles capability, most are not. [2][edit] Default content on Windows operating systems
In Windows, the default hosts file is often blank or it contains (inactive) comment lines followed by IPv4 or IPv6 localhost entries.
127.0.0.1 localhost
::1 localhostAn example can be found at http://vlaurie.com/computers2/Articles/hosts.htm.
http://en.wikipedia.org/wiki/Hosts_file
Also download some anti-spyware scanners and the latest definition files (on another computer if necessary) install and scan.