Well I’ve fallen at the first hurdle, because I can’t work out the location of the chest in order to upload those files to that form…
I’m also more confused now though…because the reply said to send this as a false positive, however the link in the other reply about aspnet_compiler.exe says it’s very harmful malware…how can I tell which it is?!
So, I finally managed to do a full system scan rather than the smart one (it took 3 hours…is that normal or do I just have a lot of junk on my laptop?! LOL). It found a third item with the same aspnet_compiler.exe:
Threat Name: Win32:Malware-gen Infected file: aspnet_compiler.exe
Original location: C:$WINDOWS.~BT\NewOS\Windows\WinSxS\x86_aspnet_compiler_b03f5f7f11d50a3a_10.0.16299.15_none_33dac4e0b5d00f53
I still can’t figure out how to use that submit false positive form, I can’t find the files in the file browser (the only folder named ‘chest’ I navigate to is empty). So instead I’ve submitted them as a false positive using the feature in the Avast interface, however it says that there won’t be a response, so I’m unsure how to proceed from here?
I still can't figure out how to use that submit false positive form, I can't find the files in the file browser (the only folder named 'chest' I navigate to is empty). So instead I've submitted them as a false positive using the feature in the Avast interface, however it says that there won't be a response, so I'm unsure how to proceed from here?
You can't browse to the chest/quarantine, it is a protected area.
You have to restore (to orginal location, avast may detect again) or extract (to a new folder) the file before you can use the form
-Create a new folder on your desktop and name it … false positive ( you can name it anything)
-exlude that folder from avast scan
-extract file to that folder