avast updates

I am a new user. I tried updating a home version but I am unable to. What wrong? Any tips?

Why not, what errors are displayed ?

Was that the auto update or manual update (right click the avast ‘a’ icon, select Updating, iAVS Update) ?

What is your firewall ?
Does it allow avast.setup internet access ?

  • If it does delete the entry for it and do a manual update, this will force the firewall to ask permission again.

Please, post the last 300-350 lines of avast log: C:\Program Files\Alwil Software\Avast4\DATA\log\Setup.log