Avast upgraded blocks ActiveSync synchronization

Avast Free Antivirus / Premium Security
1

I have Avast Free running on my computer with Windows XP SP3. At least once a week, for at least 2 years, I am synchronizing an Asus Pocket PC (running Windows Mobile 6.0), using ActiveSync 4.5 and until recently, everything was fine. No problem.

Two days ago, I upgraded Avast to version 7.0.1451 and since this upgrade, I cannot synchronize my device. When it is connected, after a few moments appears a network connection error and ActiveSync does not start. Disconnecting Avast even does not help, the synchronization is not made.

Please help.

2

Please try the latest build (7.0.1456). The 1451 build did have some issues.

Cheers
Vlk

3

To VLK

Thank you for your answer.

I have upgraded avast to version 7.0.1456, but it still does not help: I cannot synchronize my device.

Avast has broken my synchronization connection and I do not succeed to repair or make a new connection in ActiveSync.

I forgotten to mention that I use Windows XP Firewall, which is set up to recognize and allow access to ActiveSync.

In Avast program, I tried to uncheck the Network shield, but it still does not help.

Troubleshooting ActiveSync shows that ActiveSync is unable to establish a connection between the PC and the device.

Can you help me? Thanks

4

Hmmm… I’ve used ActiveSync in quite some XP installations. Couldn’t you remove the synchronization pair and create it again?

5

I tried, but now XP even does not recognize the device and cannot make a pair synchronization.

I shall try to remove avast and try to reinstall an older version, in hope it will work.

6

Well… sorry. Maybe can help either uninstalling ActiveSync and reinistalling it.

7

Creating a new connection in ActiveSync, after having removed the previous one, finally helped and allowed a complete synchronization.
It was not necessary to remove Avast or reinstall ActiveSync.
Unclear to me what happened, but it was following the last upgrade of Avast.
Thanks for your help.

8

You’re welcome. Feel free to come back any time you need help or just to change experiences 8)