Avast waking up PC every 4 minutes from sleep. Wake Source Timer AvastSvc.exe

I noticed recently that my computer keeps waking up all the time from sleep. From my investigation it looks like the Avast Service is causing it to wake up for some reason. When I look in the Event Viewer it shows the process doing the waking is AvastSvc.exe:

"The system has returned from a low power state.

Wake Source: Timer - AvastSvc.exe

This entry is showing up in the event viewer roughly every 4 minutes. The computer goes to sleep about 3 minutes later and then avast wakes it up a minute after that.

As a guess, I’d say streaming updates.

I already disabled that. My setting is “automatic updates”, but with “enable streaming updates” unchecked.

  • Which Avast…? (Free/Pro/IS/Premier)
  • Which version…?
  • OS…? (32/64 Bit…? - which SP…?)
  • Other security related software installed…?
  • Which AV(s) did you use before Avast…?

10.4.2233 - free version.
Windows 10 - 64-bit
Only other security software I installed is Malaware Bytes which I run manually not in the background.
I have always used Avast on this PC.

Which build…?

Home edition. Build 10240

Repair Avast:

  1. Control Panel → Add/Remove programs → Avast
  2. Click on ‘Repair’.
  3. Follow instructions.
  4. Reboot.

I repaired Avast and then rebooted. I then put my computer to sleep and went away for a bit. My PC was awake. It was the same problem.

In the Event Viewer->Windows Logs->System

There was repeated:

  1. Kernel Power - the system is entering sleep.
  2. About 1 minute later a Power-TRoubleshooter event saying Wake Soure: Timer - AvastSvc.exe

One more thing to try:

http://www.screencast-o-matic.com/screenshots/u/Lh/1444077701292-79216.png

Since my computer is set to never sleep, I haven’t tested this.

I’ll give that a try later today or tomorrow morning. This is just status reporting right, and doesn’t affect getting actual updates to the virus definitions? Those seem to be under Settings->Update which is set to update every 240 minutes.

By disabling Streaming updates, you are actually lessening your computers protection.
Streaming updates make sure that your system is constantly protected against the newest discovered infections, etc.
Virus definitions simply combine these steaming updates but, they only happen every 4 hrs.
I personally never let my computer sleep. I simply turn off my display after a set amount of time.

http://www.screencast-o-matic.com/screenshots/u/Lh/1444083252398-53067.png

Well, if Avast has to wake to do it’s streaming, or wake to do an update that removes all the power savings from sleeping. Avast could trigger to update when the computer wakes from sleep, or start streaming when the computer wakes from sleep. Then if it goes to sleep disable the streaming until the computer wakes and then re-enable it.

I don’t believe that it does otherwise I’m certain we would get many more posts about this.

This system is on all day, but I have fairly tight power settings to go to standby monitor 5mins; HDD 15mins; system standby 20mins. When I bring it out of standby I can check the C:\Program Files\AVAST Software\Avast\defs folder and look for the 99999901_stream folder and the pkg999999999999.bin files received usually coincide from closely after coming out of standby.

My win7 netbook spends most of its time in standby and I never switch it off - I have just brought it out of standby/sleep and I see the 15100501_stream folder just created and all of the pkg9999999.bin files created within the last minute or two.

So it isn’t coming out of standby/sleep either. I’m not sure what is going on with your system.

Submit a support ticket via here https://support.avast.com/Tickets/Submit

Glad to hear this is not the basic case, and I agree there would be more complaints. My concern was the last post suggested I leave my PC on all the time when there are events in Windows 10 that deal with going in and out of sleep.

Not really suggesting that you leave it in sleep all of the time, just that I do and don’t see this constant wake up for streaming updates.

Though it is certainly strange, but I don’t use win10, so I can’t check it.

Not you but bob3160, said he leaves his computer on all the time so that he gets the latest streaming. While this would work, it does take some electricity to leave a computer running all the time. I’d like the benefit of the sleep function, since I probably only use the computer 3-4 hours a day, rather than having to do a shut down every time I want to turn it off.

That’s it, both my systems spend a lot of time in sleep/standby I only shut down my desktop at night and neither experience this when they are on but in sleep/standby. Weird.

Since the screen is turned off if the computer isn’t used for 20 min. I highly doubt that the difference in electicity usage will be anything to brag about.
It’s your computer, so you need to set it up your way. That’s what makes us individuals. :slight_smile: