To make this brief, I am using Windows 7, and here’s what happens.
- When I try to launch the Avast UI, nothing happens.
- When I hit “registration information” or “update”, a white screen pops up which is where the UI is meant to be.
https://i.imgur.com/LF7GVFz.png
- When I try to launch the Avast executable either through the taskbar, or the start menu, or the install location, the following error message pops up:
https://i.imgur.com/zHtr1iJ.png
I had this problem before too, but after hours of searching and trying different solutions, none of which worked, I decided to re-install the entire thing. That seemingly fixed it, but that was only about two weeks ago. And today, I have the same problem again, and I have no strength left in me to keep re-installing and restarting the machine. There has to be a relatively permanent solution. For the record, here is what all I have tried already:
- “Repairing” through the control panel
- Tried killing the process to restart Avast - didn’t let me kill the process
- Tried logging out and logging back in - didn’t work
- Reinstalled the entire thing - worked temporarily
Now I look through the internet, and turns out that a lot of people believe that the entire “Bad Image” error is a result of malware and trojans. I have been using Avast to scan the entire computer, and if any digital threats can dismantle the antivirus like this, why am I even using Avast? How does one even go about protecting their system? I need some serious solutions, stat! This computer holds my entire life’s work, and I can’t have that jeopardized by errors, viruses, worms, malware, spyware, trojans and other computer problems.