Avast will not be able to protect mail/news (error 10047)

This may be an old issue which was not fixed by uninstalling and reinstalling the latest avast free version.

Also I have no internet connectivity with IE, FF or Chrome. I had this issue with windows 7 64 bit laptop since some time.

The message further reads "Please check that the avast service (AvastSvc.exe) is not blocked by your personal firewall.

I placed exception for avast in windows firewall but that didnt seem to fix the issue.

Thanks for any help.