I used to use AVG but awhile back I decided to use Avast but I’m having a particular problem, first let me state I uninstalled AVG using their uninstall tool and used ccleaner to clean the Registery.
My problem is after each reboot Avast won’t let me open the Control Panel, when I try to open it it hangs and says Windows Explorer needs to restart and after restarting then the Control Panel opens fine until I reboot again. I’ve went into Msconfig and Services and narrowed the problem to Avast! Antivirus when it is set to run, the other three Avast services, Avast! iAVS4 Control Service, Avast! Mail Scanner and Avast! Web Scanner don’t affect opening the Control Panel…
I’ve reinstalled Avast using these directions:
Uninstall avast from Control Panel first.
Boot.
Download the latest version of Avast Uninstall and use it for complete uninstallation. Maybe you should boot in Safe Mode.
Boot.
Install again the latest avast! version.
Boot
This didn’t correct the issue so am I at the point where I need to go back to using AVG again?
Do you by any chance have a Dell laptop using a 1510 WLAN mini card? I solved exactly this problem by re-installing the card WITHOUT the associated network utility.
-= Did you happen to encounter any viruses before…? Maybe, a scan will help detect some infections [commonly rootkit] that is causing the irregularities… Another good scanner is Malwarebytes Antimalware… These are all I could advice for now… Please notify us whether it turned out good or problem persists…
Exactly what I have (Studio 15) how did you arrive at the 1510 WLAN mini card being the problem?
By re-installing do you mean uninstalling the Dell Wireless WLAN Card Utility from “Programs and Features” and then reinstalling? Does it give you the option to not install the associated network utility during the re-install?
Does that mean the part of the Dell Wireless WLAN Card Utility that provides so much info won’t be there anymore?
I spent days looking for the answer on line & eventually found it on some forum - sorry I’ve forgotten which one. I’ll try to drag it up from my history.
You need to download and save the most recent driver/application file from Dell - I have a Studio 1735 running Vista Ultimate but I think yours probably uses the same file. In my case it’s Dell file R206848.exe
I’d suggest your first step would be to create a System Restore point.
Then uninstall the WLAN card from the Control Panel/Programmes and Features.
Remember this cuts your wireless link.
Run the file R206848. It’s a self extracting executable. Note where it unpacks. It will then start to install - do not allow it to. Cancel it’s install routine.
Go to Control Panel/New Hardware.
Choose Network Adapter & point Windows to the above unpack folder.
This will install your card without the cards utility, which you don’t reall need.
Yes- you lose the utilty, but that’s what appears to cause the clash with Avast and the control panel. Don’t ask me how!!
If you get into trouble, you’ve always got the System Restore you made before starting.
Thanks Mike that did the trick I would have never figured out a fix! Strange though I had Avast installed months ago when I was trying out several free antivirus and I never noticed Avast interferring with the Control Panel (by way of the Dell Wireless Utility) but maybe I didn’t have it installed long enough to notice a problem.
I wonder why there is this conflict with Avast but not with AVG just wondering.
A little off topic but will I have any problems using Avast with Windows 7 (probably 64 bit) when it’s released?
Like you, Avast and the control panel co-existed for me for over a year. However, I suspect I must have updated some driver or other that has sparked off the trouble. Maybe the Avast programmers will get together with Dell and or Broadcom and figure out what the problem is/was?
I’ve no experience with Windows 7 so can’t comment on that.