Avast2014 Browser Clean up

Staticguy · October 16, 2013, 11:04am

What is this? Everytime i click on browser cleanup even after i click yes it comes up. Is this a bug or something?

Asyn · October 16, 2013, 11:17am

→ http://forum.avast.com/index.php?msg=997741

Staticguy · October 16, 2013, 11:25am

What!!! Are you kidding me MalwareBytes’ AntiMalware and Avast 2014 Browser Clean up causes conflict?? I find that hard to believe :o

Staticguy · October 16, 2013, 11:26am

So in order to fix this i should follow this https://docs.google.com/document/d/1ZYKFUpdqgrS70dEAn_qCgWKEaKQ8zmI3jaZZWJZGF5k/edit?pli=1

Asyn · October 16, 2013, 11:50am

Not sure where you did get this from, so I quote the posted link for you.

tosal post:61:

Dwarden post:23:

when i select browser cleanup tool, then avast claims it found special tool which prevents BCT from properly listing and removing browser addons
then it ask me to remove or not that tool
BUT it don’t tell me What Tool and Where is it … !

so how i can chose Yes when i don’t know why and what? (btw. before update from v8 to v9 the BCT was working fine)

This message is being displayed when BCL detects a so called Browser Protector or Redirector. This is typically a program which prevents BCL from removing add-ons or resettings homepage or search provider. BCL does not know exactly what’s there - it just know that there is something. It then asks for permission to remove it. But you are right - probably we should improve messaging there in R2.

Thomas

Staticguy · October 16, 2013, 11:56am

The link that i posted i got it from Bob3160 and i did that but still doesn’t work!!! I am seriously lost on what you are talking about… sorry! I am simply gona uninstall Browser Cleanup. Thanks though for helping me out!

Asyn · October 16, 2013, 11:59am

??? Bob wasn’t even involved.
I see.
You’re welcome.

Avast2014 Browser Clean up

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