avast5 updater couldn't connect to the server . i'm using ashampoo firewall

hello everyone,
i`m using avast and ashampoo firewall
avast couldn’t connect to the server although i was sure that ashampoo firewall allow avast to use the internet
what should i do to make avast update?

( i’m sorry for my bad english )
thanks

welcome to the forum.

check in your firewall that avast has access to the net through the firewall. for it seems it ha not in you problem.

if not working you could try different firewalls like outpost firewall, pctools firewall to mansion a few that works well with avast.

hope this will do for you.

good luck.

Hi, I had this problem too, the source is Ashampoo! firewall! For some reasons, ashampoo blocks avast! 5 to update - I don’t know why - even if everything is allowed to avast!.

Just uninstall ashampoo! and install Comodo Firewall or Online Armor!

I didn’t have any problem using ashampoo firewall with avast a few months ago…