avastinstall.exe

Avast Free Antivirus / Premium Security
1

Hi,
i have installed Avast Home on my Win2000 Pro and till that i have a problem, that my PC is to slowly. In processes (Taskmanager) i have found avastinstall.exe that take 99% of CPU. I have reinstalled this software, but the problem is going not away.

Can anybody help me? :cry:

thank you in advance and a nice weekend.

Julia

2

There would appear to be some malware masquerading as avast on your system. There is no avast file of this name on my system (see image of avast processes on my system). Can you provide some more details on the file location, etc.

If you haven’t already got this software (freeware), download, install, update and run it.

  1. Ad-Aware
  2. Spybot Search and Destroy
  3. Spywareblaster Don’t install this until you are clean.
  4. Ewido Security Suite If using winXP. or a-Squared free if using win98/ME.
3

Sorry, the processname was avastsetup.exe and i found that file in the folder of avast/ Setup/. I tried that on another PC with Win2000 Pro and it was the same situation. I reinstalled that, but the problem is still there. I decided to take AntiVir, because it’s impossible to work on PC.

I’m glad about every information, because I would prefer Avast instead of Antivir.

Julia

4

There is no avastsetup.exe file either only avast.setup which is part of the update process, this file is only generated when an update is available and deleted after completion, this may be being blocked by your firewall so it doesn’t complete and close.

Are you getting any warnings or error messages?
Is there anything in the avast Log Viewer?
Does win2k have the event logs? - if so is there anything in there.

Do you currently have two resident AVs installed on your system as this can and often does cause conflicts.

5

Hi, I had no error messages or warnings.
It was everything ok, till process avastsetup.exe. I have rebooted, but the process still there.

I have no ideas, what it means and what can I do.

:frowning:

6

As I said I have no avastsetup.exe so I don’t know if this is somehow different for w2k, but I doubt that.

I think it more likely that you have a bad install, hence the avastsetup.exe (but I can’t say for sure), so it may be best to completely remove all traces of avast and reinstall clean, see below.

Try a repair of avast. Add Remove programs, select ‘avast! Anti-Virus,’ click the Change/Remove button and scroll down to Repair, click next and follow. You need to be on-line to do this.
If that doesn’t work try, complete uninstall, reboot, use the uninstall tool, reboot, install, reboot.

Avast Uninstall Utility, find it here

It would probably be best to download the latest version of avast and save it to your HDD, somewhere you can find it again. Use that when you reinstall.