Have been using Avast Free version for some time, and I am currently using the free Pro trial before deciding to purchase the full version. However, every 5 minutes I am currently getting a ‘Learn More’ popup from Avast telling me that it’s more that an antivirus and that I can see a few tips for how to use its other security features by clicking on the Learn More button.
I have tried setting popup notifications to ‘0’ but this has made no difference.
This is really annoying and if this is indicative of the pro version, I am reluctant to upgrade.
Can anyone tell me if the popup is only nagging me during the trial period or does it appear in the pro version as well.
Thnx
Foggy
Changing the duration to “0” means the pop-up will stay up forever.
Try…GUI>Settings>Update>scroll down to and click “details”>untick the box.
If possible could you post a screenshot of the pop-up?
Screenshot attached.
Have been to Settings - Update - Details and have unchecked ‘Show Notification box after automatic update’ (there is no option for popups). It has made no difference.
In fact when I re-visit the same setting, I see that the Show Notification box is still ticked!
A bug perhaps?
Untick the box then reboot.
Tried this. It made no difference. In fact, the popup appeared before I had a chance to check if the checkbox was unticked!
The checkbox was still checked despite me unchecking it (and clicking OK) before rebooting.
Which version number of avast are you using?
Try a repair…Control Panel>Uninstall a Program>double click “avast”>click “repair”>reboot.
If that fails try a clean install.
Download and save the avast uninstall utility.
Download and save RejZor’s avast clean-up tool http://rejzor.wordpress.com/avast-cleanup-tool/ You will need to scroll down the page to find it.
Download and save your choice…
Avast Free
Avast Pro
Avast Internet Security
Avast Premier
When you are done downloading disconnect from the internet then…
Run uninstaller from above. You will be directed to reboot into safe mode…click “yes”.
Reboot and run RejZor’s clean-up tool.
Reboot
Install choice from above.
Reboot and register or insert license. You may need to reboot more than once.
After reading the suggestions, I tried repairing, rebooting (several times) and it made no difference. In fact I got the popups appears more frequently (every 10 seconds or so) and they just stacked on top of each other vertically until they reached the top of the screen!
Did a total uninstall, reboot, and a clean install of the free version, and another reboot.
Currently, all seems well with no further popups. All the settings-update-detail-Update Options boxes remain ticked.
I can’t help thinking that it may be due to me using the trial period prior to purchase of the full package. So for the moment, I think I’ll stick with the free version.
Thnx for your help.
Sorry for asking you to do so much, but I wanted to rule out as much as possible.
I’m with you and think the issue was the trial version.
On the up-side you now have a working anti-virus. 8)