My AvastSvc fails several times a day, seemingly at random and has done for several weeks.
I’ve uninstalled Avast Antivirus, downloaded it fresh and reinstalled it with no improvement to the problem.
I’ve attached a screenshot of the error details which follow:
Faulting application name: AvastSvc.exe, version: 12.3.3154.0, time stamp: 0x57b5c39d Faulting Module name: ntdll.dll, version: 10.0.10586.306, time stamp: 0x571afb7f Exception code: 0xc0000374 Fault offset: 0x000dc7c9 Faulting process ID: 0x124 Faulting application start time: 0x01d2758e30234c53 Faulting application path: F:\Program Files\AVAST Software\Avast\AvastSvc.exe Faulting module path: F:\WINDOWS\SYSTEM32\ntdll.dll Report ID: c138a6ee-6243-43db-9181-63ace19b1ce1 Faulting package full name: Faulting package-relative application ID:
The service restarts perfectly fine when I resolve the problem in the UI, but I actively have to open the UI and restart the service if I happen to notice it’s not running.
I’ve submitted a support ticket to Avast but they don’t seem to be prepared to support their own software unless I buy Premium features that I don’t want. If they do decide to assist on the ticket, I’ll update this thread accordingly.
EDIT
I’m running Windows 10 Pro (no service pack that I’m aware of) and I don’t have any other security software running at all outside of Windows Firewall. Not even BitDefender.