system
August 11, 2007, 10:04am
1
I am running Windows Vista on an Asus g2s-a1 laptop.
World of Warcraft is telling me that it has detected the trojan Backdoor.win32.bifrose.aej
NO scanners or antivirus programs have detected it or located it.
I have spent the past 3 hours googling and researching online everything I can about it. I’ve come up with nearly squat.
No advice, no suggestions, and no ‘past fixes’ have worked or have been any help.
I desperately need some help on getting rid of this trojan. I have done everything!
DavidR
August 11, 2007, 12:57pm
2
What is your firewall ?
I would probably be a little suspect of World of Warcraft reporting a backdor trojan, how can it tell what is on your system ?
Have you visited the WoW forum to see if others are suffering similar issues.
http://forums.wow-europe.com/thread.html?topicId=282518345&sid=1
http://faq.wow-europe.com/en/article.php?id=1149
In the meantime you could check with some anti-spyware tools.
If you haven’t already got this software (freeware), download, install, update and run it, preferably in safe mode.
AVG anti-spyware (formerly Ewido) . Or SUPERantispyware Or Spyware Terminator .
I would probably be a little suspect of World of Warcraft reporting a backdor trojan, how can it tell what is on your system ?
Online games now scan for malware: both game cheats and password stealing Trojans.
I have spent the past 3 hours googling and researching online everything I can about it. I've come up with nearly squat.
I just spent 3 minutes Googling and came up with the answers: 8)
http://forums.worldofwarcraft.com/thread.html?topicId=383468716&sid=1
http://www.blizzard.com/support/wow/?id=aww02119p
system
August 11, 2007, 7:05pm
4
When I say that I’ve come up with nearly squat, it means that what I did find did not work. Neither of the ‘answers’ in those links worked. None of them did, and there’s been a lot.
DavidR
August 11, 2007, 7:18pm
5
Have you run the other anti-spyware options given ?
If no AV scanner is detecting it, then it must be a new variant.
Your options are to have a look for suspicious files, possibly in the location mentioned in the forum post I found previously:
I have found a copy of this backdoor keylogger. There is only one varation on this backdoor which is an executable file placed inside C:/Program Files/ and is named "howtodo.exe".]I have found a copy of this backdoor keylogger. There is only one varation on this backdoor which is an executable file placed inside C:/Program Files/ and is named "howtodo.exe".
You can submit any suspicious files to VirusTotal for analysis.
Your next option is to contact the World of Warcraft technical support people: they seem eager to help you:
If this guide did not resolve your issue, please visit our online email webform to contact us.
system
August 12, 2007, 9:36am
7
Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 2:17:49 AM, on 8/12/2007
Platform: Windows Vista (WinNT 6.00.1904)
Boot mode: Normal
Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Nero\Nero 7\InCD\InCD.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\ChkMail\ChkMail\ChkMail.exe
C:\Program Files\ASUS\ATK Media\DMedia.exe
C:\Windows\ASScrPro.exe
C:\Program Files\ASUS\ASUS Direct Console\LCMP.exe
C:\Program Files\ASUS\ASUS Direct Console\D3DCheck.exe
C:\Program Files\Winamp\winampa.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
C:\Program Files\Steam\Steam.exe
C:\Program Files\DAEMON Tools\daemon.exe
C:\Program Files\AIM6\aim6.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\Program Files\SetPoint\SetPoint.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Program Files\Common Files\Logitech\KhalShared\KHALMNPR.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\ASUS\ASUS Live Update\ALU.exe
C:\Program Files\Apoint2K\ApMsgFwd.exe
C:\Program Files\Apoint2K\HidFind.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Apoint2K\Apvfb.exe
C:\Users\Balros\Desktop\HiJackThis_v2.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.asus.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Yahoo! IE Suggest - {5A263CF7-56A6-4D68-A8CF-345BE45BC911} - C:\Program Files\Yahoo!\Search\YSearchSuggest.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O4 - HKLM..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM..\Run: [InCD] C:\Program Files\Nero\Nero 7\InCD\InCD.exe
O4 - HKLM..\Run: [IAAnotif] “C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe”
O4 - HKLM..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM..\Run: [SMSERIAL] C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
O4 - HKLM..\Run: [JMB36X IDE Setup] C:\Windows\RaidTool\xInsIDE.exe
O4 - HKLM..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM..\Run: [ChkMail] C:\Program Files\ChkMail\ChkMail\ChkMail.exe
O4 - HKLM..\Run: [ATKMEDIA] C:\Program Files\ASUS\ATK Media\DMEDIA.EXE
O4 - HKLM..\Run: [PowerForPhone] C:\Program Files\PowerForPhone\PowerForPhone.exe
O4 - HKLM..\Run: [ASUS Screen Saver Protector] C:\Windows\ASScrPro.exe
O4 - HKLM..\Run: [DirectMessenger] “C:\Program Files\ASUS\ASUS Direct Console\LCMP.EXE”
O4 - HKLM..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM..\Run: [nwiz] nwiz.exe /install
O4 - HKLM..\Run: [QuickTime Task] “C:\Program Files\QuickTime\QTTask.exe” -atboottime
O4 - HKLM..\Run: [iTunesHelper] “C:\Program Files\iTunes\iTunesHelper.exe”
O4 - HKLM..\Run: [Adobe Reader Speed Launcher] “C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe”
O4 - HKLM..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM..\Run: [!AVG Anti-Spyware] “C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe” /minimized
O4 - HKCU..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU..\Run: [Yahoo! Pager] “C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe” -quiet
O4 - HKCU..\Run: [Steam] “C:\Program Files\Steam\Steam.exe” -silent
O4 - HKCU..\Run: [DAEMON Tools] “C:\Program Files\DAEMON Tools\daemon.exe” -lang 1033
O4 - HKCU..\Run: [Aim6] “C:\Program Files\AIM6\aim6.exe” /d locale=en-US ee://aol/imApp
O4 - HKCU..\Run: [{E8519905-072E-374F-38A4-F9611BD7564A}] C:\Users\Balros\AppData\Roaming\msnplus.exe
O4 - HKUS\S-1-5-19..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User ‘LOCAL SERVICE’)
O4 - HKUS\S-1-5-19..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User ‘LOCAL SERVICE’)
O4 - HKUS\S-1-5-20..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User ‘NETWORK SERVICE’)
O4 - Startup: hamachi.lnk = C:\Program Files\Hamachi\hamachi.exe
O4 - Global Startup: SetPoint.lnk = C:\Program Files\SetPoint\SetPoint.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: ADSM Service (ADSMService) - Unknown owner - C:\Program Files\ASUS\ASUS Data Security Manager\ADSMSrv.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: ASLDR Service (ASLDRService) - Unknown owner - C:\Program Files\ATK Hotkey\ASLDRSrv.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: ATKGFNEX Service (ATKGFNEXSrv) - Unknown owner - C:\Program Files\ATKGFNEX\GFNEXSrv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: spmgr - Unknown owner - C:\Program Files\ASUS\NB Probe\SPM\spmgr.exe
–
End of file - 8684 bytes
Also, I have found this NvScv. I am very sure it is a trojan because that’s what googling it says. I don’t know how best to get rid of it, though!
system
August 12, 2007, 9:37am
8
Nevermind! It’s NvSvc, which apparently could either be a trojan or an nVidia thing.
Possibly malicious:
O4 - HKLM..\Run: [ASUS Screen Saver Protector] C:\Windows\ASScrPro.exe
http://www.greatis.com/appdata/d/a/asscrpro.exe.htm
O4 - HKCU..\Run: [{E8519905-072E-374F-38A4-F9611BD7564A}] C:\Users\Balros\AppData\Roaming\msnplus.exe
http://www.castlecops.com/s5722-msnplus_exe.html
Unknown:
O23 - Service: ASLDR Service (ASLDRService) - Unknown owner - C:\Program Files\ATK Hotkey\ASLDRSrv.exe
O23 - Service: ATKGFNEX Service (ATKGFNEXSrv) - Unknown owner - C:\Program Files\ATKGFNEX\GFNEXSrv.exe
Please disable ‘Hide protected operating system files’ and enable ‘View Hidden Files and Folders’ , and upload the above files to VirusTotal for analysis.
Post the results here.
system
August 12, 2007, 7:10pm
10
Freewheelin, this is one of the most helpful replies I’ve ever gotten! Thank you so much!
Okay. Here are some specs.
O4 - HKLM..\Run: [ASUS Screen Saver Protector] C:\Windows\ASScrPro.exe
VirusTotal reported nothing.
O4 - HKCU..\Run: [{E8519905-072E-374F-38A4-F9611BD7564A}] C:\Users\Balros\AppData\Roaming\msnplus.exe
VirusTotal says
Antivirus Version Last Update Result
AhnLab-V3 2007.8.9.2 2007.08.10 -
AntiVir 7.4.0.60 2007.08.12 BDS/Bifrose.NU
Authentium 4.93.8 2007.08.11 -
Avast 4.7.1029.0 2007.08.12 -
AVG 7.5.0.476 2007.08.12 BackDoor.Generic7.QAA
BitDefender 7.2 2007.08.12 MemScan:Backdoor.Bifrose.NQ
CAT-QuickHeal 9.00 2007.08.11 -
ClamAV 0.91 2007.08.12 Trojan.Pakes-248
DrWeb 4.33 2007.08.12 -
eSafe 7.0.15.0 2007.08.10 -
eTrust-Vet 31.1.5050 2007.08.11 -
Ewido 4.0 2007.08.12 -
FileAdvisor 1 2007.08.12 -
Fortinet 2.91.0.0 2007.08.12 -
F-Prot 4.3.2.48 2007.08.10 -
F-Secure 6.70.13030.0 2007.08.12 -
Ikarus T3.1.1.12 2007.08.12 -
Kaspersky 4.0.2.24 2007.08.12 -
McAfee 5095 2007.08.10 BackDoor-CEP.svr
Microsoft 1.2704 2007.08.12 -
NOD32v2 2453 2007.08.12 -
Norman 5.80.02 2007.08.10 -
Panda 9.0.0.4 2007.08.12 Generic Backdoor
Prevx1 V2 2007.08.12 -
Rising 19.35.62.00 2007.08.12 -
Sophos 4.20.0 2007.08.12 -
Sunbelt 2.2.907.0 2007.08.11 VIPRE.Suspicious
Symantec 10 2007.08.12 -
TheHacker 6.1.7.167 2007.08.12 -
VBA32 3.12.2.2 2007.08.11 -
VirusBuster 4.3.26:9 2007.08.12 -
Webwasher-Gateway 6.0.1 2007.08.12 Trojan.Bifrose.NU
Additional information
File size: 1240957 bytes
MD5: f7c0a4d37c932577855edea7e1b16278
SHA1: 12a1200cf9d98f10fe73d5067ec1315f2c03fdfb
packers: Themida
Sunbelt info: VIPRE.Suspicious is a generic detection for potential threats that are deemed suspicious through heuristics.
How is the best way to get rid of it? And I am equally suspicious because I have not installed MSN on this machine. And it is showing the words Bifrose, which is a very key word in my trojan!
O23 - Service: ASLDR Service (ASLDRService) - Unknown owner - C:\Program Files\ATK Hotkey\ASLDRSrv.exe
VirusTotal showed nothing wrong
O23 - Service: ATKGFNEX Service (ATKGFNEXSrv) - Unknown owner - C:\Program Files\ATKGFNEX\GFNEXSrv.exe
VirusTotal showed nothing wrong.
Should I give you another HijackThis log? I disabled the hidden files like you asked.
Run HijjackThis! again, tick the box next to this entry and click ‘fix’:
O4 - HKCU..\Run: [{E8519905-072E-374F-38A4-F9611BD7564A}] C:\Users\Balros\AppData\Roaming\msnplus.exe
Reboot and delete the file.
And/or try the Bitdefender scanner:
BitDefender
system
August 13, 2007, 2:54am
12
IT WORKED!
Thank you so much, FreewheelinFrank! Your advice was very helpful and it WORKED. I now know what to do and who to come to if something like this happens again
You rock!
And where to come…
Welcome to avast forums 8)