Hello, my new laptop keeps crashing with a BSOD and error message Bad Pool Header. I’m told it is caused by AVAST. Can someone please advise me? I’ve looked online and it’s all gobbledigook to me.
HELP!
Try a clean un & re-install of Avast.
Here is the How-To.
Avast Clean Un- & Re-Install
- Download Avastclear, Rejzors uninstall tool and the appropriate Avast program edition.
Avastclear : http://files.avast.com/iavs9x/avastclear.exe
Rejzors Uninstall tool: http://rejzor.wordpress.com/avast-cleanup-tool/
Here are the Avast installer links. Note: You need to be ONLINE during this install.
http://files.avast.com/iavs9x/avast_free_antivirus_setup_online.exe
http://files.avast.com/iavs9x/avast_pro_antivirus_setup_online.exe
http://files.avast.com/iavs9x/avast_internet_security_setup_online.exe
http://files.avast.com/iavs9x/avast_premier_antivirus_setup_online.exe
…Now…
2. Uninstall Avast by Control Panel>Programs [If you don’t have Avast in control Panel go to #4]
3. Run Avastclear in Normal Mode and allow it to Reboot PC into Safe Mode to complete the removal process.
4. Run Rejzors Uninstall Utility in Normal Mode (removes traces avastclear doesn’t) - reboot.
5. Be Sure To Check PC’s Device Manager…Control Panel>System Once Uninstall is Complete.
Make sure to show any hidden devices by selecting pull-down menu Device Manager>View>Show Hidden Devices
If there is anything related to Avast with a yellow triangle then uninstall it (highlight, right click) and reboot.
If you get an error just right-click & delete.
6. Install the Avast version you downloaded.
7. Reboot.
Who told you it has to do with avast and why did he/she think so ?
A pool header issue is a problem with Windows memory allocation. Device driver issues are probably the most common, but this can have diverse causes including bad sectors or other disk write issues, and problems with some routers.