BART. May Be a Good Product, but ...

Created the BART CD on a Windows 7 Professional PC, for use on a Windows XP PC. Both 32 bit.
When I boot to the CD, the process fails at acpi.sys. I have created the boot disk twice, and tried multiple starts, all with the same result. Called iYogi offshore support, and was told to clean the virus off the computer first, then BART would install fine. Great advice. If i could clean the virus, why would I spend $300 on BART? Then, the agent told me that they didn’t really support BART, so I would have to contact Avast support directly. But they don’t have the number.
I don’t think I’ll bother. Should have done more research before I bought. Kaspersky cleaned it.

Wow, I wish I had enough money to take a $300 loss and just say “Heck with it” and give up ::slight_smile: ;D

Avast! support is also handled here on the forum or here>>http://support.avast.com/

btw, this should have gone with the other BART rants in the BART section of the forum>>http://forum.avast.com/index.php?board=6.0

Well I would hardly call this a Bart rant, but a legitimate concern of a poor experience…

@ mwl
The CEO of avast would be interested to hear about your iYogi experience.
CEO
Mr Vince Steckler
steckler (at) avast (dot) com

Also see http://www.avast.com/en-gb/contacts

Well, “rant”, to me anyhow, has no bearing on whether it is justified or not. Rants can be good or bad, sorry if there is some implied negative. Just the whole “I don’t think I’ll bother” after a $300 investment throws me. Sending $300 on a Fail, I would certainly “Bother”, I would “Bother” a lot.

To me the word rant has negative connotations (see image) and in the context of your reply could also be taken the same way by the OP making him feel even worse for his experience. You could quite easily have made you point without even mentioning it.

And no doubt just changing it to ‘posts’ changing whole possible negative interpretation e.g. “btw, this should have gone with the other BART posts in the BART section of the forum.”

Oh sure, pull out the dictionary on me :wink: Someone told me once never to contest the English language with a Brit, I will follow that advice ;D

Point taken, though.

“Momma always said, you aint’ got nuthin’ nice to say, don’t say nuthin’ at all”?