So much for avast customer service. I have rung 6 different numbers ,one was technical ,he gave me what he said was billing office number , not ! The 020 numbers are no longer working and everything else like wise.
I have emailed to no avail .I have read other disgruntled customers as myself , but I cant get thru to a human in billing! This has now become a laugh ,of sorts.
I returned to the free version wks ago ,as when I had ‘full’ protection I also had a virus on here .This cost ££ to have it removed and the computer guy said the free version IS just as good as paying for the full version… This is my email I’ve sent ,maybe some-one will pick it up and read & contact me.
I have not clicked where ever on what ever to start this extra cover up , once I’ve sorted this I’m leaving avast and going to a different provider !See below.
Hi ,I left my card details in case I wanted to keep the avast higher cost programme .I have said on here that I do not want it ,and I’m still running the free version. Have gone back to free for some time. Now in my email ac it says I have now got the full version ,thank you for your money etc !!! I have been on free again some time and I’m totally happy with it.
I cannot afford this ! Have just paid mega ££££ on Vets for one of my animals . Please I am so upset ,my husband’s going to freak when he checks our bank a/c online. Please can anyone help me??
I have a new laptop which I love . Not impressed with any sort of virus that would get on here .Immediate thought is the computer man we use all the time . Thru the house ,we have 5 computers ,an i pad and 6 tablets plus 5 smartphones and I didnt want anything getting on them also.I am not very good with technical stuff anyway. The others mostly use AVG anyway.
Please could you find me a direct email or uk phone number that I could get thru to a human .Google search gives quite a few and all I’ve found is technical support.Most of the 020 numbers no longer exist. Please could you help ?
Please could you find me a direct email or uk phone number that I could get thru to a human .Google search gives quite a few and all I've found is technical support.Most of the 020 numbers no longer exist. Please could you help ?
Phone support is outsourced to third party and handle tech stuff
As said above, for billing issues use the ticket system > click the link i posted above
I really am not stupid ,but everywhere I’m sent it’s FAQ 's etc I just want some one to speak to ,a human. I’ve been on this since 1pm and I’ve got nowhere . Is there anyone who reads this forum who can help direct ? I am not going to activate so surely I can expect a refund. Just need someone who can help.Husband was not amused . If I follow on from your link ,what am I sposed to do , where do I type ? I am disables ,nearly 72yrs and completely worn out. Cyndi.
