When I turn on my safezone the screen is black and I can’t seem to log into my online banking. I’ve had this problem before and fixed it, but now I’ve plainly forgotten how to. ( been away for 3 months ) please can somebody help me with my problem
Does this sound familiar to what you did before to resolve it ?
Try a repair of avast:
XP - Add Remove programs, select ‘avast! Anti-Virus,’ click the Change/Remove button and scroll down to Repair, click next and follow.
Vista, win7 - Control Panel, Programs & Features, uninstall a program, select ‘avast! Anti-Virus,’ click the Change/Remove button and scroll down to Repair, click next and follow.
You may need to reboot after the repair.
Does the safezone screen start off black, or go black after a while?
If the latter, then it is possible that the safezone isolated desktop is preventing your power manager from detecting any activity - so it darkens the screen to save power. This has happened to me.
The answer then is to find the power manager service and stop it - use one of the standard windows power management profiles instead.