I use a book keeping program called Simply Books. This program uses Microsoft Access as its base. Every couple of weeks the program stops working and I have to remove all items relating to the program and I then reinstall. This works fine for a little while until it stops working again. I do not know if it is my Avast security or Microsoft blocking the program. I do not know where to look or what I can do to say let the program run without stopping.
There really isn’t much to work with:
Are you getting any Avast Alerts or messages and what Avast Program (and version) are you using ?
Are you getting any errors from the program itself ?
Have you looked in the Event Viewer for any related error messages for the program ?
Click the Windows Key and type Event Viewer to access these logs.
Hi David
Thanks for taking the time to answer.
I am running Avast Premium Security. I opened up Event Viewer, but I do not know what I am looking for.
Sorry, but I am a bit dim with computers.
When the program stops working I get a sign saying unable to open this program. This message I think is Microsoft and not Avast.
Thanks
You’re welcome.
It have been a really long time since I ventured into the Windows 10 Event Viewer, so I’m not very familiar with the win10 incarnation of it.
I too suspect this is a windows block/problem rather than specifically Avast.
Check out the Application section looking for Errors or Warnings, etc. see attached image.
Check out these URLs
https://www.windowscentral.com/how-use-event-viewer-windows-10
https://www.howtogeek.com/123646/htg-explains-what-the-windows-event-viewer-is-and-how-you-can-use-it/
https://www.howtogeek.com/school/using-windows-admin-tools-like-a-pro/lesson3/
I gathered these from a search - https://www.google.co.uk/search?q=Windows+10+Event+Viewer