Blocked Websites

Avast Free Antivirus / Premium Security
1

For some reason Avast seems to be blocking a web site that it shouldn’t.

How can I tell if it is an Avast problem or if something else is going on?

I am using Avast v. 10.3.225.

Or maybe somebody can explain how to Avast learn that this is an OK website?

Thanks in advance…

2

what website?
and what does avast say … is it URL:mal ?

3

The website is… http://askytasky.com/2015/

Avast say’s:

"Google Chrome is having trouble accessing the network.

This may be because your firewall or antivirus software wrongly thinks Google Chrome is an intruder on your computer and is blocking it from connecting to the Internet.
Allow Chrome to access the network in your firewall or antivirus settings.
If it is already listed as a program allowed to access the network, try removing it from the list and adding it again"

This is the only site that Avast or something blocks. Funny thing tho… it worked a few times yesterday. And if I use Safari for PC it works fine.

Thanks for the help…

Rich

4

never seen that message before ?

seems like a avast / Chrome issue and not related to the website … tried with IE / Opera

5

Thanks for looking and trying to help…

6

It seems that if I go to Settings—>Active Protection—>Web Shield in Avast and turn off Web Shield I can get there with no problem. I entered the URL into the Exclusions portion of Avast but for some reason it did not work and the site still gets blocked.

I really hate leaving it off but I don’t know what else to do…

7

Could be a false positive but we would need to see a block by avast screenshot from you to know that. From what you say is avast firewall is blocking Chrome from accessing this site cannot be as you are turning off WebShield in order to access using Chrome. WebShield and your firewall are not the same thing. If it was your firewall blocking Chrome it would not work anywhere, not even this one particular site.

Are you sure this warning is not a phishing attempt to get you to visit a malicious site elsewhere?

A screenshot of this warning would help (provided you have WebShield turned on).

8

How do I insert an image?

I click on the “Insert Image Icon” in the above toolbar and I get these…

What is it that goes between the two image tags?

9

Attach your image you’ve saved to the Attach: box below:

10

Here is the screen shot of my error message…

11

Thank you for the .jpg (pic). Message from Chrome indicates a general block to all websites, correct, not just this one?

Or are you getting a pop-up toaster saying avast is blocking only this site? If so, what is the warning and if you can, please attach screenshot of pop-up?

What version of avast? Free, Pro, Internet Security, Premier?

12

The above screenshot is the only message that I get when I attempt to go to that site.

I am using version I am using 10.3.225. And it is not the free version. But it does not say that it is the Pro or Premier.

Thanks much for the help.

13
But it does not say that it is the Pro or Premier.
if you open avast, the full name should be displayed at top
14

Yes… it is the free version.

15

The link given: htxp://askytasky.com/2015/top_menu.js could lead to a Top or Web Bar infection.
You would not like that.

polonus