I have the free version 2014.9.0.2011. I was trying to install a remote program from 01communique call I’m in touch, however avast
did not allow the program. Can you instruct me on how to add an exception so that avast doesn’t attempt to block this program? Basically I
need to bypass Avast’s security software to install this.
From: “01 Commuinque Marketing” marketing@01com.com
Date: Jan 2, 2014 1:06 PM
Subject: Welcome to I’m InTouch
Dear Customer,
Thank you for choosing I’m InTouch for your remote access needs.
To start using I’m InTouch, follow the steps below to activate I’m InTouch on a computer you wish to remotely access:
- From the computer you wish to remotely access, go to http://www.imintouch.com and click “Login”.
- Enter the Login ID and Password you used when requesting for your I’m InTouch trial. Then click “Go”.
- You will see the I’m InTouch license(s) assigned to your account. Each license enables you to activate one PC for it to become remotely accessible.
a. Select the license you want to activate by clicking the “here” link underneath the Activation Email Address column.
b. Choose a Nickname (used to identify your computer).
c. Enter an email address in the “Activation email address” box. You must enter a valid email address in order to Activate your I’m InTouch license.
This email address will be used in the future in case you need to send the Installation program and Activation instructions via email.
d. You may enter a “Login/Wake-up password” if you are planning to use the I’m InTouch remote wake-up feature to remotely switch on your shutdown computer.
e. Click “Save” to go back to your List of Computers page.
(Note: If the computer you need to activate is not the one you are currently using, you must click on the “Send Activation Notice” button to send the “Activation Notice” email to the computer that you want to remotely access and follow the instructions to install I’m InTouch on that computer. If this is the case, please skip Steps #f and #g below)
f. Click the download link under the “Install I’m InTouch” column to install and activate I’m InTouch on this computer.
g.
Click either “Open” or “Run” (depends on the Internet browser on your computer) to begin the installation/activation process. Follow the on-screen instructions and restart your computer when prompted. When your computer starts up again, you should have a green satellite icon in your system tray at the bottom right of the screen. Your computer is now ready to be remotely accessed!
(Note: Please note that if you have a Norton, McAffee or other security software installed on your PC, it may be necessary to configure your security software to work with I’m InTouch. Detailed instructions can be found at http://www.01com.com/imintouch/faqs_remote.php)
Technical Support
Phone: (905) 795-8166 (Mon-Fri 9:00 a.m. - 6:00 p.m. EST)
Fax: (905) 795-0101
Email: help@01com.com
User Guide: http://www.01com.com/iithelpint/en/iithelp.htm
I’m InTouch FAQ’s: http://www.imintouch.com/what_is_faqs.php