Blue a ball has a small red circle with a red dash inside

Avast Free Antivirus / Premium Security
1

pointer over a-ball gives “On-Access Scanner:6 providers total, 0 running”

Does this mean I’m not getting protection? Kindly suggest proper setting(s) and where to make them. Also, where I would/should have found the answer to this in AVAST instructions.

(In things I’m smarter about I do try to search first before asking questions.)

Thanks for any help!

2

Try right click avast spinning ballon> Start On-Access Protection

3

Welcome to the forum sailcanoe! :slight_smile:

Did you have (or maybe you still have it installed), another anrivirus software installed on this system? If so what was it and how did you get rid of it?

4

After you remove all previous antivirus, I suggest an installation from the scratch:

  1. Uninstall avast from Control Panel first.
  2. Boot.
  3. Download the latest version of Avast Uninstall and use it for complete uninstallation.
  4. Boot.
  5. Install again the latest avast! version.
  6. Boot.
  7. Check and post the results.