Hello!.. Pls I recently installed Avast 7, and after the installation… I’m having a blue screen on ma system… Often and often, letting my system shutting down unexpectedly… Pls help me out on it…
These are the problems message i recieved…
‘Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Language ID: 1049
For more information about this issue:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF880016B93A1
BCP3: FFFFF8800A5E3B00
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files containing information about the problem:
C: \ Windows \ Minidump \ 050110-41652-01.dmp
C: \ Users \ XenomaX \ AppData \ Local \ Temp \ WER-70450-0.sysdata.xml’
Do the following:
These tools will give us a little more detailed info abaut the problem, so let’s see what we can do about the problem.
Download BlueScreenView http://www.nirsoft.net/utils/bluescreenview.zip
Unzip the archive to your desktop and run the program
Dmp files from the list that appears, choose the one with the most recent date.
Click on the icon of the floppy disk, and then Save Report to the desktop as a text document.