Bluescreen with Windows Services For Unix

Avast Free Antivirus / Premium Security
1

Hi!

I tried searching the FAQ and forums for an answer to my question, but found none. I use Windows XP with Windows SFU (Services For Unix), and use it to mount the NFS shares of my linux router/firewall/server. I recently installed Avast! 4 Home and really liked it. Just one problem, every time i try to access my NFS shares in any file manager (not just Windows Explorer) XP instantly delivers a bluescreen, and I have to reboot.

Since the initial access to the NFS shares actually takes a few seconds (after the first directory listing, it is as fast as accessing from a nix OS) and actually seems to be a completely blocking call (the file manager freezes completely as it waits for access), I suspected that the resident protection tried to access the share, did not care much for waiting for access, and therefore crashed and caused the bluescreen. I tried to solve this by attempting to exclude \ and the like from being scanned by the resident protection, but apparently I failed, because it kept crashing on me.

I don’t need to (and actually don’t want to!) have my NFS shares scanned by Avast!, since I trust the content on my server. I couldn’t find any option to disable the scanning of network drives (or preferrably specifically NFS shares). How to fix this problem? Because I really like your AV program, and might buy it if I am still happy after a while of free use.

Thanks for a good product!
/Inertian

2

Hi,

thanks for an interesting report.
Can you please send me a couple of most recent files from the \windows\minidump folder?

BTW how fast Internet connection do you have? Would it be possible to get me a full dump (if needed) - something like 50-150MB of data, depending on the size of your physical RAM?

Thanks
Vlk

3

No problem, I’ll be happy to help. I have a 10mbit connection, so even a RAM dump is probably fine (512 MB). I’d just like some formal assurance on your part that anything “interesting” possibly found in the data I send you won’t be used in any way other than for the purpose of analysing this problem, and once it has served that purpose it will be completely discarded by you.

That said, just send me an email with that assurance, together with info on how to send you the data, and you’ll get it. =o)
I chose to hide my email in my forum profile, but I’m sure you can get it anyway… ;o)

4
I chose to hide my email in my forum profile, but I'm sure you can get it anyway... ;o)

Actually I’d have to bug the admin - and I’m sorta lazy to do so (can you imagine his sour face? ;D)

But YOU can send me an email and I’ll repond to that :stuck_out_tongue:

5

true =o)

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