Boot sscan

Hii
My friend is using windows 7
and he is using avast
yesterday he said he was installing adobe flash when dis happened
all d exe files dont open
avast free has also stopped working
in safe mode also avast is not working
is dere ne way to initiate boot scan ?

[in services also if i try to start avast service it gives some error]

Run free Mbam and see what it finds…!
http://www.malwarebytes.org/mbam.php
asyn

no application is able to run
even mbam shows error

Can you run it in safe mode…?
asyn

nope :frowning:
nothings working in safe mode too

what do i do now ? ???

Read the instructions, download and burn (maybe from another computer), finally use one of this rescue CD’s:

  1. Dr. Web
  2. Avira
  3. BitDefender
  4. Kaspersky
  5. F-Secure

Some users use:
6. Vba32 Rescue
7. G Data BootCD

You can check also this comparison article.

After you get clean, using one of the CDs above, we can guide you to overinstall Windows that could correct some other troubles.

ok ill do that today
but after dat will i know what was the problem ?
was it avast or sumthing else ?

Probably the problem was what he was installing (that was infected) and not avast itself.
Some infections could kill the antivirus also. They’re dangerous. Dr. Web CD could manage most of them.
It’s not easy to recover all the computer. If he can backup documents and data, go fast.