Boot time scan error!

Hi,I just finished my boot time scan with Avast! 5 free version 5.594 and I saw this message after the boot time scan completed,“Interactive logon process initialization has failed.Please consult the event log for more details”.After that I pressed “OK” but when I moved my mouse cursor it did not move(Hanged).The whole computer suddenly hanged and I pressed the computer on button to shut the laptop down.

Proceesor:Intel(R) Atom™CPU N450 @1.66GHz,1.67GHz
Installed Memory(RAM):1.00GB
System type:32-bit
Windows 7 Starter

Is there any threat detected by the boot time scan?

An Event error is an MS error, which you can find under Start > Control Panel > Administrative Tools > Event Viewer > there will be several options:

  • Applications
  • Security
  • System
  • Internet Explorer

Check to see if you have a red or yellow error in one of the first 3 options. Double click on it for more information. There will be an Event Code number. You can put the Event Code number in this site: http://www.eventid.net/ to get more information. I suspect it pertains to why your machine hung on you, but it may give you more information.

You should also check to see the results of your Boot-time scan. If all is clean, you may need to do some cleaning of your machine. I recommended tool that many of us use here is CCleaner is a freeware system optimization, privacy and cleaning tool. There is a Slim version available at http://www.piriform.com/ccleaner/builds - 4th one down. It removes unused files (cache, temporary Internet files, etc.) from your system - allowing Windows to run faster and freeing up valuable hard disk space. It also cleans traces of your online activities such as your Internet history. Additionally it contains a fully featured registry cleaner.

You may also want to consider upgrading your RAM to a total of 2G if possible.

Please let me know if you have any additional questions. Thank you. :slight_smile: