Every time I try to make it do a boot-time scan it goes to a black/greyish screen (Black/greyish as in nothing is on the screen but you know the computer is on). Apparently the scan is running because I can make it go to the normal log in screen after I press escape but I thought there were normally words that tell you it was doing the scan. Is there a way to fix this and get the words back?
do you have any other security programs installed ?
what AV did you have before avast ?
have you uninstalled it ?
The only security programs I have installed right now is windows defender, Avast, and Malware Bytes.
Before I had both Avast, windows defender, Ad-aware, and Malware bytes.
And yes, I tried to uninstall Avast and reinstall Avast and the same problem still occurs.
- Which avast!..?? (Free/Pro/IS)
- Which version…??
- OS…?? (32/64 Bit…? - which SP…?)
-Avast free
-version 7.0.1426
-64-bit OS
-windows 7 Home premium
-and its a toshiba if that helps
Let’s try a clean reinstall.
- Download avast! Free Antivirus: http://files.avast.com/iavs5x/avast_free_antivirus_setup.exe
- Follow instructions: http://www.avast.com/uninstall-utility
- Reinstall avast! with the downloaded installer from point 1.
- Reboot.
Thanks for the responses guys! I just ended up reformatting the computer and it works fine now!
You’re welcome.