boot-time scan

Every time I try to make it do a boot-time scan it goes to a black/greyish screen (Black/greyish as in nothing is on the screen but you know the computer is on). Apparently the scan is running because I can make it go to the normal log in screen after I press escape but I thought there were normally words that tell you it was doing the scan. Is there a way to fix this and get the words back?

do you have any other security programs installed ?
what AV did you have before avast ?
have you uninstalled it ?

The only security programs I have installed right now is windows defender, Avast, and Malware Bytes.
Before I had both Avast, windows defender, Ad-aware, and Malware bytes.
And yes, I tried to uninstall Avast and reinstall Avast and the same problem still occurs.

  • Which avast!..?? (Free/Pro/IS)
  • Which version…??
  • OS…?? (32/64 Bit…? - which SP…?)

-Avast free
-version 7.0.1426
-64-bit OS
-windows 7 Home premium
-and its a toshiba if that helps

Let’s try a clean reinstall.

  1. Download avast! Free Antivirus: http://files.avast.com/iavs5x/avast_free_antivirus_setup.exe
  2. Follow instructions: http://www.avast.com/uninstall-utility
  3. Reinstall avast! with the downloaded installer from point 1.
  4. Reboot.

Thanks for the responses guys! I just ended up reformatting the computer and it works fine now! :slight_smile:

You’re welcome.