Hi all
When ever i do a boot time scan, the laptop restarts but a black screen appears, if i wait a few minutes and press the esc button, the laptop starts up as normal gets me to enter my password. When i go to the scan logs it shows there was a few minutes of boot scan.
The question is why can i not see the boot scan?
Hmmm… The ESC button interrupts the boot scanning and seems it is not working in your computer…
Which is your Windows? Do you have a bluetooth keyboard?
I know the esc button cancles the scan, I am wondering why can’t i see the boot scan?
I have windows 7 Home Premium and what is bluetooth keyboard?
Something is wrong in your avast installation. It should show the boot time scanning screen.
Any other security program installed?
I suggest you uninstall and install avast again.
I have malware bytes installed also but i had the two of them installed before and they caused no problem
MBAM should not be the problem.
Did you uninstall and reinstall?
ya i just uninstalled it and re installed it but when i do the boot time scan, it still doesnt show the scan is happening, there is just a blank screen and when i press esc it goes to the log in screen
Anything else?
you could attach a OTL log… maybe Essexboy can see something strange inside ???
what is an OTL log
hope the following posts help, if i need anything else let me no
here are the last two