Bought GF as a fault.

I bought GF as a fault and i should have Internet -security instead, i write to to support:Ordre-id: 13601940860 (# LMX-669-12369) but i didnt get any support but a standard reply. I will cancel order and instead have Internet security instead.

Regards
Kim Madsen

If you have submited a support ticket ( https://support.avast.com/ ) then you are on there work list, but this may take 10 days

Starting a new support ticket puts you back in the que …

When did you send your support ticket?

I sent it 23/3.

we’ll take care of you in the ticket that we received in our ticketing portal. thank you