BreachGuard

I have the AVAST BreachGuard installed on a 1 month trial. It worked perfectly. Then I solved all the problems which the software found. After that when I opened it again , it did not open anything anymore , just a small circle which was continuously turning. I waited for a long time, but it carried on turning. Is this normal, or what else is happening. Please explain. See attachment.

Detail of the software: ID: 88501453439
Product: BGW-TR-000-01
Purchase Date: 14.11.2020
Regards G. Kubon