BSOD (netio.sys) Bcuz of "aswStm.sys"

Avast Free Antivirus / Premium Security
1

Hi

Recently I got BSOD (Blue Screen of Death) in every 2-3 days. The BSOD shows “system_service_exception” “netio.sys” as the title. So I searched the dump of BSOD and found out that probably one of my Avast Internet Security’s files named “aswStm.sys” is the cause of this BSOD.

Here is the info from the Dump:

BugCheck 3B, {c0000005, fffff80043b30b51, ffffd00034d3c8b0, 0}

*** WARNING: Unable to verify timestamp for aswStm.sys
*** ERROR: Module load completed but symbols could not be loaded for aswStm.sys
Probably caused by : NETIO.SYS ( NETIO!StreamProcessCallout+561 )

Avast Internet Security version: 12.3.2280 (build 12.3.3154.23)
Windows: 10 Pro x64

Please help me to solve this problem. Thank u. :wink:

2

Follow instructions: https://www.avast.com/faq.php?article=AVKB33#artTitle

3

Done

4

OK, now you’ve to wait a bit…

5

@ raya2,
See if this helps you:
https://answers.microsoft.com/en-us/windows/forum/windows_10-other_settings/bsod-windows-10-systemserviceexception-netiosys/9c7106d0-cfce-4a06-b937-ca8ff78c369d