We have just Buy a Business Protection Plus licence,
2 Days ago we start to install avast to client computers
yesterdey 10 BSOD on my computer!!! Cry
WIN XP PRO SP3 32
Avast 6.0.1345
PLEASE HELP ME!
We have just Buy a Business Protection Plus licence,
2 Days ago we start to install avast to client computers
yesterdey 10 BSOD on my computer!!! Cry
WIN XP PRO SP3 32
Avast 6.0.1345
PLEASE HELP ME!
Please, go to folder \windows\minidump and send the newest (recent) .mdmp files for analysis.
There is also C:\Windows\Memory.dmp file.
Better if you can add some information about the BSOD and the link for this topic in a readme.txt file, compress (zip) together the readme.txt and the Memory.dmp, rename it with a unique name.
Upload it to this anonymous write-only ftp server location: ftp://ftp.avast.com/incoming/
I have uploaded it to your ftp server
filename is :BSOD601345.zip
Thanks
Thanks for reporting this problem. Would you be so kind and upload kernel dump of this BSOD too? Instructions, how to do this are https://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=87.
Thanks.