BSOD Page fault in nonpaged area

Viruses and worms
1

So i just got this blue screen error when i installed AVAST and rebooted my computer… its not the RAM that has the problem but i think its the antivirus. every time i start my computer it opens up and comes with the error ALWAYS. i just sent the minidump file. please help me im trying my best and also i tried using the uninstall application of avast but still no luck.

2

This forum section is for posting Malware and False positive problems

So i just got this blue screen error when i installed AVAST and rebooted my computer
Did you remove previous used antivirus before installing avast? [b]>[/b] https://www.avast.com/en-eu/faq.php?article=AVKB11#artTitle
3

Sorry, im kinda new here… dont know the sections yet of the forum. my apologies.

Did you remove previous used antivirus before installing avast? > https://www.avast.com/en-eu/faq.php?article=AVKB11#artTitle

Yes i uninstalled my avast and made another clean reinstallation on it. but after i installed it, BSOD comes in after i rebooted it. sad thing is, my PC cant recover the latest settings before it crashed. so i dont know how else i can undo the BSOD error. thanks for the help

4
Yes i [b]uninstalled my avast [/b]and made another clean reinstallation on it.
I mean the antivirus you used before avast?

see instructions here https://forum.avast.com/index.php?topic=53253.0
scroll down to the second picture … Farbar Recovery Scan Tool … run it as instructed and attach the two diagnostic logs

see below the box you write in … Attachments and other options

5

Avast is the only antivirus that i have. no antivirus before. gonna do that as soon as i get home. thanks

6

then follow the diagnostic instructions above

a log expert will be online later today and assist you

7

This are the logs that you requested for.

8

i guess Essexboy will be online in 2-3 hours

9

I will wait for them :). I really need my computer for my thesis. thanks again Pondus for the quick reply.

10

On completion of this run could you try and install Avast from one of my links. This fix may need to be run from safe mode

CAUTION : This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:

CreateRestorePoint: HKLM\...\Run: [syshost32] => C:\Windows\Installer\{A209A374-B608-0CED-D68B-5F90B5FF8725}\syshost.exe [481280 2015-08-02] () ShellIconOverlayIdentifiers: [00avast] -> {472083B0-C522-11CF-8763-00608CC02F24} => No File HKU\S-1-5-21-3831406800-1652753752-652117065-1000\SOFTWARE\Policies\Microsoft\Internet Explorer: Restriction <======= ATTENTION S1 11cd2; C:\Windows\system32\drivers\11cd2.sys [86912 2015-09-13] () [File not signed] S2 VSSS; C:\Users\Games\AppData\Roaming\Microsoft\SystemCertificates\VSSVC.exe [102306944 2015-06-25] (Microsoft Corporation) [File not signed] <==== ATTENTION U3 aswMBR; \??\C:\Users\Games\AppData\Local\Temp\aswMBR.sys [X] U3 aswVmm; \??\C:\Users\Games\AppData\Local\Temp\aswVmm.sys [X] 2009-07-14 07:31 - 2009-07-14 09:14 - 92438528 ___SH () C:\ProgramData\msonllzu.exe 2009-07-14 07:31 - 2009-07-14 09:14 - 102958720 ___SH () C:\ProgramData\msqvozjf.exe 2015-08-29 22:47 - 2015-08-29 22:47 - 1169408 _____ (wj32) C:\Program Files\UTRKZXWI.exe 2015-08-24 00:14 - 2015-08-24 00:22 - 00000000 ____D C:\Users\Games\AppData\OICE_15_974FA576_32C1D314_CA7 C:\Users\Games\AppData\Roaming\Microsoft\SystemCertificates\VSSVC.exe C:\Windows\Installer\{A209A374-B608-0CED-D68B-5F90B5FF8725} RemoveProxy: EmptyTemp: CMD: bitsadmin /reset /allusers

Save this as fixlist.txt, in the same location as FRST.exe

https://dl.dropboxusercontent.com/u/73555776/FRSTfix.JPG

Run FRST and press Fix
On completion a log will be generated please post that

Download the correct version of Avast
Avast Free
Avast Pro
Avast Internet Security
Avast Premier

11

OMG! It work like a charm! Thank you very much!! but there are no new logs created. will i still post it?. THANK YOU! THANK YOU!!.. my thesis is saved!

12

Could you run a fresh FRST scan as you did have a malicious driver installed that was blocking Avast from installing

13

Here are the logs. :slight_smile:

14

Have you tried to install Avast ?

15

Im trying to DL it. :slight_smile: im gonna inform you if it went smoothly.