Hello.
I am getting a BSOD when installing Avast Internet Security or Avast Free Online installers. I have a fresh install of Windows 10 Pro
I get a bad pool caller error. I have tried disabling virtualisation in BIOS.
Please help. this is driving me nuts :-[
Thanks
Mark
Am going to try the offline installers…
Failed
After installing Windows, first install the latest drivers for all your hardware.
Than try to install avast.
Please define “fresh install”.
I had wiped my hard drive and reinstalled Windows 10 Pro
I installed all drivers and it still BSOD’ed
Follow instructions: https://www.avast.com/faq.php?article=AVKB33#artTitle
Done.
Here is a picture of the update section
That installation doesn’t look right…
Does the BSOD still occur?
Do you use any virtualization software?
Yes. Still getting BSODs.
No virtualisation software.
How long does this normally take to get a response ?
Post your ticket ID# here and we’ll try to alert Avast.
The ticket id# is 931551
Reported to Avast.
When you submitted the support files with the Avast support tool, you would have got a file ID.
Could you also post that?
File ID 6M4TG
Mark617: can you please send me lastest minidumps from \windows\minidump folder to kurtin@avast.com? Thanks.
Done.
Thank you 
I have the same result (BSOD) , when trying to install Pro Antivirus
Any chance to fix it?
@ngondaryov: probably not the same BSOD, please send me (kurtin@avast.com) your latest minidumps from \windows\minidump folder, thanks
Done
Did you manage to install Avast.
I haven’t. 