I have recently started to receive blue screens of deaths after my computer has been running fine for a few years. There has been two over the last few days and avast has been involved in both
WhoCrashed Report
System Information (local)
Computer name: DESKTOP-JHBPIKQ
Windows version: Windows 10 , 10.0, build: 18363
Windows dir: C:\Windows
Hardware: ASRock, Z370M-ITX/ac
CPU: Genuine Intel Intel(R) Core™ i5-8600K CPU @ 3.60GHz Intel8664, level: 6
6 logical processors, active mask: 63
RAM: 17113980928 bytes (15.9GB)
Avast : 20.4.2410 (build 20.4.5312.580). Virus Definition 200630-10. UI Version 1.0.532
On Wed 01/07/2020 09:26:35 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\070120-16984-01.dmp
This was probably caused by the following module: ndu.sys (0xFFFFF80657314FF0)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80657314FF0, 0xFFFFD8001DEF1930, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\drivers\ndu.sys
product: MicrosoftR WindowsR Operating System
company: Microsoft Corporation
description: Windows Network Data Usage Monitoring Driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
On Wed 01/07/2020 09:26:35 your computer crashed or a problem was reported
crash dump file: C:\Windows\MEMORY.DMP
This was probably caused by the following module: aswarpot.sys (aswArPot+0x13FB1)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80657314FF0, 0xFFFFD8001DEF1930, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\drivers\aswarpot.sys
product: Avast Antivirus
company: AVAST Software
description: Avast Anti Rootkit
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: aswarpot.sys (Avast Anti Rootkit, AVAST Software).
Google query: aswarpot.sys AVAST Software SYSTEM_SERVICE_EXCEPTION
On Sun 28/06/2020 11:35:39 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\062820-19796-01.dmp
This was probably caused by the following module: aswnethub.sys (aswNetHub+0x39C9B)
Bugcheck code: 0x1E (0xFFFFFFFFC0000005, 0xFFFFF800633F4540, 0x1, 0xFFFF98850FBD2E40)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\drivers\aswnethub.sys
product: Avast Antivirus
company: AVAST Software
description: Avast Network Security Driver
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This might be a case of memory corruption. This may be because of a hardware issue such as faulty RAM, overheating (thermal issue) or because of a buggy driver.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: aswnethub.sys (Avast Network Security Driver, AVAST Software).
Google query: aswnethub.sys AVAST Software KMODE_EXCEPTION_NOT_HANDLED
On Fri 03.07.2020 22:29:36 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\070320-9500-01.dmp
This was probably caused by the following module: ndu.sys (0xFFFFF800787B5230)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF800787B5230, 0xFFFFA7010F98F920, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\WINDOWS\system32\drivers\ndu.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Windows Network Data Usage Monitoring Driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
On Fri 03.07.2020 22:29:36 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\MEMORY.DMP
This was probably caused by the following module: aswarpot.sys (aswArPot+0x13FB1)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF800787B5230, 0xFFFFA7010F98F920, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\WINDOWS\system32\drivers\aswarpot.sys
product: Avast Antivirus
company: AVAST Software
description: Avast Anti Rootkit
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: aswarpot.sys (Avast Anti Rootkit, AVAST Software).
Google query: aswarpot.sys AVAST Software SYSTEM_SERVICE_EXCEPTION
Sadly i am somewhat not able to send anything to the ftp. I tryed to connect through an ftp client and it can’t find the IP adress (i have actually problems to connect to any ftp, but i found it just know, i dodn’t used ftp for many years, but before that i didn’t have problems). Would it be possible to send the file through mail or some other way?
I have many BSOD in last 2 weeks (sometimes even couple of ones in one hour) and i think the problem is in Avast and Malwarebytes, they are somewhat beating each other
I have used Avast for several years on all of my machines. First time I have had it case BSOD See Mini Dump From Who Crashed.
I think this software is have some serious issues now. I would hate to stop using it. It has served me well over the years. Any on have any solutions for the issue below would love to here it.
Crash dumps are enabled on your computer.
Crash dump directories:
C:\WINDOWS
C:\WINDOWS\Minidump
On Sun 11/8/2020 4:11:47 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\110820-14218-01.dmp
uptime: 02:22:24
This was probably caused by the following module: aswarpot.sys (aswArPot+0x16325)
Bugcheck code: 0x1E (0xFFFFFFFFC0000005, 0xFFFFF8054CB94425, 0xFFFF8989B87DF318, 0xFFFFF80554255920)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\WINDOWS\system32\drivers\aswarpot.sys
product: Avast Antivirus
company: AVAST Software
description: Avast Anti Rootkit
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This might be a case of memory corruption. This may be because of a hardware issue such as faulty RAM, overheating (thermal issue) or because of a buggy driver.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: aswarpot.sys (Avast Anti Rootkit, AVAST Software).
Google query: aswarpot.sys AVAST Software KMODE_EXCEPTION_NOT_HANDLED
Conclusion
One crash dump has been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:
aswarpot.sys (Avast Anti Rootkit, AVAST Software)
If no updates for these drivers are available, try searching with Google on the names of these drivers in combination with the errors that have been reported for these drivers. Include the brand and model name of your computer as well in the query. This often yields interesting results from discussions on the web by users who have been experiencing similar problems.
Read the topic general suggestions for troubleshooting system crashes for more information.
Note that it’s not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it’s suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
Not really based in Japan (i am Czech).